[WXC/VFX] ADSL Modem set up....Question

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wmoore

510 posts

Ultimate Geek

#12342 12-Mar-2007 20:10

Hi

I have a ZyXel 660HW modem/router...I just want to check that I have everything right.

Wizard Setup - ISP Parameters for Internet Access

Mode		Routing

Encapsulation		PPPoA

Multiplex		VC

Virtual Circuit ID
	VPI	0
	VCI	100

Wizard Setup - ISP Parameters for Internet Access

User Name		xxxxxxxxxx
Password		xxxxxxxxxx

IP Address
		Obtain an IP Address Automatically
		Static IP Address


Connection

		Nailed-Up Connection

Network Address Translation
		SUA Only

I only have One computer connected..Also I have a a Linksys spa 2102 linked in for VFX
I have set the media bandwidth mgnt to voip and set it to high.
The ADSL seems to drop off quite a bit during peak times..It will go off for a few seconds then come back on.

Thanks

Warrick

"In the end, it's not the years in your life that count. It's the life in your years." -
-- Abraham lincoln

wmoore

510 posts

Ultimate Geek

#63500 12-Mar-2007 20:32

Also my adsl light on the modem glows orange not green..it seems that it should glow green...
Also the LAN light glows orange as well.

"In the end, it's not the years in your life that count. It's the life in your years." -
-- Abraham lincoln

Griven

174 posts

Master Geek

Trusted

#63524 13-Mar-2007 07:44

Hello Warrick,

The amber lights are the norm for your router and indicate that PPP has been established. I have gone over the limited manual we have on file for your device and unfortunately cannot find the MTU and modulation fields. I'm not sure if the "advanced setup" on the home page will list these settings or if they can be found under the "wan" settings. I would however suggest changing the modulation to G.dmt (alot of routers use multimode by default) and decreasing the MTU from the default 1492 down to 1400. This has brought quite a few unstable modem/routers back to stability for me, having said that the bulk of modem/routers i have done this on are of the DLink variety and generally the ZyXel brand is pretty reliable. Also if you have any other equipment sharing the jack point i would suggest removing it (and as a test remove any device connected to a wall jack in the house including filters/sky), then connecting the router directly to the wall jack via a single cord to see if the stability issue still presents itself.

Nicholas Cuc

Network Support
WorldxChange Communications
www.xnet.co.nz

wmoore

510 posts

Ultimate Geek

#63530 13-Mar-2007 08:31

Thanks Nic for your help. Is the mode and NAT set correctly ? The internet only seems to drop off(and only off for a few seconds) at peak times....but I have
noticed my speeds are a lot better.
I am on the Massey exchange.

Thanks

Warrick Moore

"In the end, it's not the years in your life that count. It's the life in your years." -
-- Abraham lincoln

Griven

174 posts

Master Geek

Trusted

#63540 13-Mar-2007 09:42

Hello Warrick,

Yes those 2 settings look fine, are the drop outs continuous over the peak period or is it more like 1 or 2 times an evening? If your ISP is us i can pull your logs and have a look at the disconnection records. If you are with a different ISP i would suggest calling them and asking if they see alot of "user request" or "port error" disconnection records, this indicates a router stability issue as opposed to a exchange congestion issue.

Nicholas Cuc

Network Support
WorldxChange Communications
www.xnet.co.nz

wmoore

510 posts

Ultimate Geek

#63552 13-Mar-2007 10:51

I have sent you a PM

"In the end, it's not the years in your life that count. It's the life in your years." -
-- Abraham lincoln

Griven

174 posts

Master Geek

Trusted

#63693 14-Mar-2007 13:02

reply sent Warrick, not good news im afraid.

Nicholas Cuc

Network Support
WorldxChange Communications
www.xnet.co.nz