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Phil Gale
1108 posts

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Red Jungle

# 123449 8-Jul-2013 15:08
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Hey guys,

Hopefully a really simple one. We've just moved office and we're currently running on a temporary connection from a local ISP, just about everything we brought with us is working perfectly. Except our WXC SIP line..

We're running an Eqypi Quadro with both a WXC line, and some 2Talk lines. The 2Talk lines are registered and working fine. But I'm just getting a timeout during registration on the WXC line?


Could not Register user 6870**** on server Reason: Timeout occurred

Where should I start looking?

Red Jungle: we make fantastic software

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3493 posts

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  # 850914 8-Jul-2013 15:18
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Can you ping it?

Speedtest 2019-10-14

Phil Gale
1108 posts

Uber Geek

Red Jungle

  # 850922 8-Jul-2013 15:24
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Maverick's onto it (as usual), looks like a NAT issue.

Red Jungle: we make fantastic software

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3594 posts

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  # 850923 8-Jul-2013 15:24
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your registered fine Phil Put it appears your new router is sending from a new port not 5060 which is fine but it looks like its not natting this port back to the PBX when we send SIP messages back to you, will follow up with a PM with the details

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink


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