[WXC/VFX] Setup of service

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [WXC/VFX] Setup of service

Nety

2584 posts

Uber Geek

Retired Mod

Trusted

Lifetime subscriber

#12354 13-Mar-2007 10:40

Maverick I signed up yesterday with VFX and am just waiting for Linksys PAP2T Internet Phone Adapter which is coming from Ascent. I kinda got it the wrong way round (signing up before getting the device) as to be honest it is a little unclear on the web site as to what steps you need to take and in what order.
However my question is. So once I know the mac address of the adapter and have given it to you guys how long does it take to be given a number and be able to start using it?
Also you need our existing number but I am not quite sure what for? My intention is to leave the landline active for the next month but use VFX and then if all is good remove the landline (with Telstraclear so can do this)

Media centre PC - Case Silverstone LC16M with 2 X 80mm AcoustiFan DustPROOF, MOBO Gigabyte MA785GT-UD3H, CPU AMD X2 240 under volted, RAM 4 Gig DDR3 1033, HDD 120Gig System/512Gig data, Tuners 2 X Hauppauge HVR-3000, 1 X HVR-2200, Video Palit GT 220, Sound Realtek 886A HD (onboard), Optical LiteOn DH-401S Blue-ray using TotalMedia Theatre Power Corsair VX Series, 450W ATX PSU OS Windows 7 x64

maverick

3594 posts

Uber Geek

Trusted

WorldxChange

#63551 13-Mar-2007 10:47

Thanks for the feedback, I will have a chat to our Web / Sales guys and pass your comments on,
It should be generall pretty quick, I think the lead time for provisioning is 5 days but generally I think it would be same day.

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

Nety

2584 posts

Uber Geek

Retired Mod

Trusted

Lifetime subscriber

#63586 13-Mar-2007 15:25

Thanks for the quick reply. Can you answer the last question being what do you need our current phone number for? I see in another post that you say you will be able to move the number over using number portability (next month). Does that mean that when I shut down the landline we will be able to take our existing number with us and use it on the VFX?

maverick

3594 posts

Uber Geek

Trusted

WorldxChange

#63587 13-Mar-2007 15:27

Not 100% sure of why , could be to do with setting up an account if you don't have one with us already, ie we need a reference. Yes that is correct you will be able to move your old Telecom number to the VFX service and replace your current VFX number if you like, or have it as a second line....up to you

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

Nety

2584 posts

Uber Geek

Retired Mod

Trusted

Lifetime subscriber

#63595 13-Mar-2007 16:41

OK sorry for the millions of questions but I have one more for you. When the provisoning is done must the PAP2T be available on the internet or can the provisioning be done before it is plugged in and it will set itself up when it is turned on and connected?

maverick

3594 posts

Uber Geek

Trusted

WorldxChange

#63596 13-Mar-2007 16:47

Yes we will produce a config file that the unit will collect when it's powered on, you may need to add a link into your device but you will recive a EMail with the details and our customer support people will be in touch as well to help you

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

crichton

111 posts

Master Geek

#63621 13-Mar-2007 18:35

"Can you answer the last question being what do you need our current phone number for?"

Maybe....
In my case I was given a number with the same last three digits as my T'com number. Don't know if that is general practice or coincidence! I hadn't been cheeky enough to ask if there was any choice of numbers as I can imagine what a bun-fight that would be. However, when passing on the new number it's helpful that people only need to remember the first four numbers and the tail end of the old number.