[TelstraClear] Getting connected

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WHATthe2007

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Topic # 12527 22-Mar-2007 01:12

Hi i was wondering if getting connected with telstra cable has any costs involved?

johnr

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Reply # 64615 22-Mar-2007 08:23

WHATthe2007: Hi i was wondering if getting connected with telstra cable has any costs involved?

No they pay you $3000

See the error asking on a forum

Would you not be better of asking from the horses mouth

freitasm

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Reply # 64616 22-Mar-2007 08:34

Not a helpful reply, is it?

It depends on if you have a new connection, if you need some work done in the house (new cable, time to install, etc). The best thing is to call TelstraClear directly and ask for the costs.

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johnr

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Reply # 64621 22-Mar-2007 08:46

Sorry whatTHE2007 did not mean to come out sounding rude and blunt!

But the guts of it was your way better off asking telstraclear as cost can change distance from the road

WHATthe2007

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Wannabe Geek

Reply # 64653 22-Mar-2007 11:25

i only asked her because the time i was waiting to get through to telstra it ate up my cordless phone battery, quick service.
I should of asked the question more properly.

wgtnbloke

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Reply # 64676 22-Mar-2007 12:37

Thre are two issues here
- the cost of Telstra connection, and
- getting the cable through your house.

From personal experience, if you are house proud, it is a risk the Telstra installer will make his job easier by doing a rough and ready trick like wacking a cable through the weatherboard and inside skirting etc.

If this is a issue, ask them if they will drop off cable drum on understanding you will put the wire from their external connection point to your internal point.

It makes their job easier and stops rough workmanship.

grant_k

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Reply # 64686 22-Mar-2007 13:10

wgtnbloke: ...From personal experience, if you are house proud, it is a risk the Telstra installer will make his job easier by doing a rough and ready trick like wacking a cable through the weatherboard and inside skirting etc.

Yeah, just like the Sky installer:

1) Drill 12mm hole right through skirting, gib board, wall cavity insulation and finally wall cladding.
2) Poke cable through and leave end lying on the carpet so it can be easily terminated.
3) Bog up the hole with silicone on inside and outside.

Ugly, ugly, ugly...

WHATthe2007

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Wannabe Geek

Reply # 64711 22-Mar-2007 16:52

Thanks for the Advice and help.

antoniosk

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Reply # 64714 22-Mar-2007 17:17

wgtnbloke:
Thre are two issues here
- the cost of Telstra connection, and
- getting the cable through your house.

From personal experience, if you are house proud, it is a risk the Telstra installer will make his job easier by doing a rough and ready trick like wacking a cable through the weatherboard and inside skirting etc.

If this is a issue, ask them if they will drop off cable drum on understanding you will put the wire from their external connection point to your internal point.

It makes their job easier and stops rough workmanship.

Astute and Downer both listen to the customer and plan out the installation with you before they do a single thing. If you don't speak to them and agree upfront what to do, and just say 'go for it mate', how are they going to know what you like and don't like?

Both my installs went absolutely fine and I managed what the installers did, and got exactly what I wanted.

The general install typically includes the first 70 or so metres to your house - any excess over that and there will be a fee, but remember TCL will have sucked up about $2k worth of install by that point.

CALL TCL - appreciate that the line may be busy - and TALK to them. Res Installs are pretty good, and the install team are flexible.

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wgtnbloke

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Reply # 64724 22-Mar-2007 18:04

What you say is true if you say "go for it mate", but my intention here was to let "whatthe 2007" know that there are cabling issues to consider and you should not rely on TCL to do a tidy job.

If you are in rental property, you may not care but I bet your landlord will and it could cost you money.

I was also surprised that costs TCL about $2k worth of install to get the cable to your house especially in wellington where houses are densely packed.

antoniosk

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Reply # 64730 22-Mar-2007 19:37

wgtnbloke:
What you say is true if you say "go for it mate", but my intention here was to let "whatthe 2007" know that there are cabling issues to consider and you should not rely on TCL to do a tidy job.

If you are in rental property, you may not care but I bet your landlord will and it could cost you money.

I was also surprised that costs TCL about $2k worth of install to get the cable to your house especially in wellington where houses are densely packed.

Sorry, i'm not being very clear.

The TCL install allows for up to 70m before extra charges apply. The 70m, if applied, can cost up to $2k. Add in decoder boxes, modems and so on, but it's part of the standard install.

and I agree you should not rely on ANY tradesman to do a tidy job - specify, monitor and make sure they do what you ask unless they've said no.

Agree on rental property too - you should get landlord permission.

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Antonios K

lchiu7

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Reply # 64743 22-Mar-2007 20:37

It was a few years now but my installation wasn't that straightforward but went well and didn't cost me anything.

I needed cable drop from the pole to the fence line along a fair length of conduit to the house (maybe 50m to the house from the pole). Then it had to be tunneled under a concrete driveway to the demarc on the side of the house. There is connected to the existing phone wiring (I was replacing Telecom). I also then required 3 cable outlets, 2 for TV and one for cable Internet. All three connections were nicely done with the coax hidden as well as could be, either in the guttering or in white conduit against the side of my white walls.

When I look at my monthly TCL bills which are over $200, I think they have recovered their costs from me!

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