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5 posts

Wannabe Geek

Topic # 12613 27-Mar-2007 14:48
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Well, I've been with Xnet for about two weeks now including VFX service and I think it is great.  I decided I wanted an out of town number in the same box so off I went to iTalks online registration.  Thanks to other forums I configured my line2 and it was up and running in around 30mins.  But.....

I can't dial the two VFX numbers that I know using the "softphone" or the PAP2T.  The softphone comes up with "number not found". I can't dial into the iTalk number no matter what phone/system I try (port forwarding issue?). Also, my router has dropped out over 6 times in the last 1.5 hours and its really getting irritating.  It drops out just after an attempted call is made to any phone, and just now when a Skype call came in.  Never had a lost connection before. 

So, any ideas?  I would've liked another phone number but maybe too much hassle?


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Uber Geek
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  Reply # 65159 27-Mar-2007 15:22
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Hi Lyndon,

You could try a couple of things first, you said this wasn't happening until you put the italk account in, since Line 2 is unlocked you can maybe disable that line and see if the problem resolves itself first,

Also are you saying that it's only the italk number you cant dial out of ?, how is the VFX line are you calls dialling in and out okay ? 

As for the router dropping out when a skype call comes in, this is a bit strange as it will go nowhere near the PAP2, basically straight from the router to your PC

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink


5 posts

Wannabe Geek

  Reply # 65255 28-Mar-2007 08:26
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I discovered upon further investigation that whenever I picked up the Telecom phone (pstn) line the modem would drop out.  I removed my computer from the router and tried it again (repeatedly) and everytime the modem would drop out, loosing connection to the PAP2T.  I reconnected the computer and disconnected the PAP2T and retested.  With this setup everytime I used the telecom phone i retained broadband connection.  My conclusion is that the PAP2T is causing the router/modem to drop connection when I lift the telecom PSTN line handset.  I'm not sure how this could occur since I'm using the proper filters and the two devices are separated by the router/modem.  I also disabled line 2 (iTalk) which hasn't been working anyway - I can ring out but not in. 

Well that was last night.  This morning the PAP2T was not working at all and the ethernet and power lights were both flashing so I reset everything (again) and when it all started working the troubles of yesterday seem to have resolved themselves.  Fingers crossed that it stays this way! :)

5 posts

Wannabe Geek

  Reply # 65268 28-Mar-2007 12:43
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Well, I couldn't get iTalk to ring on the PAP2T even though I could ring out.  I kept getting the Telecom disconnect tone.  Though it worked intermittently with the softphone option, it didn't work all the time.  Also discovered I couldn't dial VFX numbers.  A lot of time trying to configure line2 to no avail :( so I've given up with the iTalk idea. 

Upon advice on iTalk forums I had portforwarded 5060 and 3000 in the router to the PAP2T and it was this that was causing the dropouts.  The reason it was resolved this morning was due to the PAP2 having a new IP address but when I changed the settings in the Router to the new IP the problem yesterday reoccured.

Maybe I just missed something simple?  A lot of time spent for no real gain....

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