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3 posts

Wannabe Geek


Topic # 12680 30-Mar-2007 19:16
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Hi

I just got a C975 phone. WHen i insert the vodafone sim card in, i get a message saying "please check SIM"

how can i get the phone to read the SIM properly?


thanks


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19282 posts

Uber Geek
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  Reply # 65644 30-Mar-2007 21:42
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Does SIM work in another handset?

If yes get the handset checked out



3 posts

Wannabe Geek


  Reply # 65647 30-Mar-2007 22:04
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yeah, the SIM works on my older phone. Where can i get it checked? VF store?


do you think this phone is locked by 3 or something?

675 posts

Ultimate Geek

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  Reply # 65650 30-Mar-2007 22:12

Yeah get it checked at a Vodafone store.
Phone could be Network locked, or broken, refresh my memory what country is 3 in?



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Wannabe Geek


  Reply # 65651 30-Mar-2007 22:15
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UK i think. what do you mean by network locked? if so can this be solved?

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  Reply # 65652 30-Mar-2007 22:16
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cranz: Yeah get it checked at a Vodafone store.
Phone could be Network locked, or broken, refresh my memory what country is 3 in?


I would say vodafone store is not the correct place thanks

They did not sell them the handset its not there issue, It should be taken back to place of purchase or motorola service agent.



675 posts

Ultimate Geek

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  Reply # 65653 30-Mar-2007 22:18

Generally countries that have multiple GSM networks will lock their handsets so only their Sim cards will work in them

I.E Nokia phone from Vodafone UK will only read Vodafone UK sim's until it has been unlocked.

You can generally get unlocking codes from the Networks customer support lines (sometimes websites), this will allow any sim to be read by the handset.

Johnr, even if the store was not the point of sale and it is an oversea's handset they are still able to organise a service agent to have a look, at a price and stores discretion of course

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Uber Geek
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  Reply # 65727 31-Mar-2007 14:44
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3 network handsets are usually SIM locked.

Contact 3 in the UK to get the unlock code, they're the only people who can help you. If you bought it off someone, ask for your money back if they can't sort it out for you.

122 posts

Master Geek


  Reply # 65976 2-Apr-2007 13:34
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Alternately, you can have it unlocked here. I think it's cheaper. Just ask for some unlockers in here. Good luck!

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