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Only the current program info will appear when the info button is pressed. The modem does not even have to be online as this info is received by the decoder.
First check that your dtv modem is online. If it is then the procedure for getting epg back is as follows.. Power off modem by pulling out power plug. wait 10 seconds then plug power back in. wait until the modem comes back online, then power the decoder off by pulling its power cord out, wait 10 secs then plug back in again. EPG should then reappear within 1min. If you are still not getting EPG, then make sure your modem is online. four solid green lights, if not there could be an issue with your cabling. good luck!!
Ta for help but :-(
It used to work well up until several days ago and I havent been near the wiring.
Yes all the modem lights are on.
I just had wife power off the Digital box and and modem as they are on on the same multi-box with no luck.
PPV and EPG still dead.
RE JAYD comment - does it make a difference if they are powered down in the order you said rather than simultaneously?
Regards
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