Ebay and Amazon slow performance and occasional timeouts

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timmmay

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#128551 14-Aug-2013 17:00

I'm on TelstraClear cable in Wellington. I find ebay and amazon can be a bit slow, even in off peak times. Sometimes it times out, sometimes it's super fast too. If I fire up a VPN to the states and then surf ebay/amazon pages are MUCH snappier.

Anyone else find the same? Any thoughts on why?

Inphinity

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#878305 14-Aug-2013 19:20

I'm currently awaiting a response on a fault logged with Vodafone around issues with poor performance & load times to a whole range of major international sites and services, wonder if it's related.

timmmay

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#878348 14-Aug-2013 20:14

Could be, could be. It's a bit random, I just tend to run through a VPS for international sites when the problem starts as it seems easier.

matisyahu

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#878473 15-Aug-2013 01:57

Inphinity: I'm currently awaiting a response on a fault logged with Vodafone around issues with poor performance & load times to a whole range of major international sites and services, wonder if it's related.

Had the same problem with Apple's online store, Reddit, my work's email (Outlook Web Access) etc. I originally thought it might have been my DNS settings so I tried Google and the ADSL Vodafone DNS and the problem still remained. I'm on Vodafone mobile broadband and interesting enough the problem doesn't appear - something strange is occurring north of the bombay hills.

"When the people are being beaten with a stick, they are not much happier if it is called 'the People's Stick'"

timmmay

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#880005 17-Aug-2013 11:54

I had the problem this morning. The server it was waiting for was an Akami server

ir.ebaystatic.com

I could ping it, 289ms response time with a 48 TTL! I fired up a VPN, 176ms and TTL59.

They must have some really weird routing going on.

Vodafone Routing
1-4 removed
5 19 ms 21 ms 19 ms ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.50.251]
6 27 ms 18 ms 20 ms unknown.telstraglobal.net [134.159.174.37]
7 146 ms 147 ms 146 ms i-0-0-4-1.tlot-core01.bx.telstraglobal.net [202.84.142.106]
8 145 ms 143 ms 161 ms 202.40.149.166
9 144 ms 152 ms 145 ms 208.175.201.5
10 152 ms 150 ms 151 ms 208.175.201.14
11 154 ms 177 ms 171 ms ae-6.r21.lsanca03.us.bb.gin.ntt.net [129.250.5.69]
12 297 ms 246 ms 242 ms as-5.r20.tokyjp01.jp.bb.gin.ntt.net [129.250.3.23]
13 257 ms 257 ms 294 ms ae-3.r25.tokyjp05.jp.bb.gin.ntt.net [129.250.6.192]
14 258 ms 261 ms 259 ms ae-3.r00.tokyjp03.jp.bb.gin.ntt.net [129.250.4.233]
15 269 ms 266 ms 245 ms ae-0.akamai.tokyjp03.jp.bb.gin.ntt.net [61.120.145.202]
16 276 ms 266 ms 260 ms ae-0.akamai.tokyjp03.jp.bb.gin.ntt.net [61.120.145.202]
17 283 ms 290 ms 280 ms a125-56.218-25.deploy.akamaitechnologies.com [125.56.218.25]

Routing via VPN
1-3 removed
4 175 ms 176 ms 191 ms 1.55.43.67.in-addr.arpa [67.43.55.1]
5 177 ms 175 ms 183 ms 64.71.189.218
6 180 ms 176 ms 179 ms 207.86.215.179