No cable service 2013-08-15

Forums › One NZ (including Farmside) › No cable service 2013-08-15

freitasm

BDFL - Memuneh
80658 posts

Uber Geek
+1 received by user: 41071

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#128574 15-Aug-2013 10:53

My cable service just stopped here in Johnsonville. Anyone else seeing this?

Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

1 | 2

19 posts

Geek
+1 received by user: 2

ID Verified

#878613 15-Aug-2013 10:57

Same here in Christchurch, having to work off my phone.

nutbugs

272 posts

Ultimate Geek
+1 received by user: 47

Lifetime subscriber

#878616 15-Aug-2013 11:02

Yep - just died in Kapiti. Doesn't sound good :(

Dulouz

887 posts

Ultimate Geek
+1 received by user: 384

#878617 15-Aug-2013 11:03

Not working in Lower Hutt.

Amanon

freitasm

BDFL - Memuneh
80658 posts

Uber Geek
+1 received by user: 41071

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#878622 15-Aug-2013 11:05

Vodafone says they are working on it.

Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

D1023319

527 posts

Ultimate Geek
+1 received by user: 90

ID Verified

#878631 15-Aug-2013 11:16

No working in Hataitai either.

annoying as Telstra used to have a network status page but I cannot find it on the new Vodafone site?

nutbugs

272 posts

Ultimate Geek
+1 received by user: 47

Lifetime subscriber

#878636 15-Aug-2013 11:20

Via Vodafone web page you can get through to this http://networkstatus.telstraclear.co.nz/ (takes some digging) - but as you can see it is of absolutely no use!

HP

Shop now for HP laptops and other devices (affiliate link).

Poll

346 posts

Ultimate Geek
+1 received by user: 59

#878639 15-Aug-2013 11:23

This is Vodafone's status page which I found and seems to have a little bit more accurate info than the old telstraclear status page.

http://help.vodafone.co.nz/app/home

lucky015

746 posts

Ultimate Geek
+1 received by user: 182

ID Verified

Trusted

#878640 15-Aug-2013 11:24

Currently data transfer issues going on across Wellington and Chch, Not really much further info to be had.

Edit:

Also looks like the 0508 number is experiencing a few issues as well.

Hammerer

2480 posts

Uber Geek
+1 received by user: 802

Lifetime subscriber

#878643 15-Aug-2013 11:27

Poll: This is Vodafone's status page which I found and seems to have a little bit more accurate info than the old telstraclear status page.

http://help.vodafone.co.nz/app/home

First outage that I've had on cable that has shown up on a status page.

But I'm back up now in Lower Hutt.

nutbugs

272 posts

Ultimate Geek
+1 received by user: 47

Lifetime subscriber

#878649 15-Aug-2013 11:37

And back up in Kapiti

D1023319

527 posts

Ultimate Geek
+1 received by user: 90

ID Verified

#878687 15-Aug-2013 12:14

I find the list of affected areas is interesting.
By saying "Courtney Place, Wellington", thats a very specific location so are they implying other suburbs are not affected (which we know is not true)
Or is it just a poor list?

http://community.vodafone.co.nz/t5/Network-status/Landline-and-Broadband-Network-Status/m-p/86450

************************************************

on ‎29.05.201303:47 PM - last edited an hour ago

Landline and Broadband Network Status [ Edited ]

Options
Mark as New Bookmark Subscribe
Subscribe to RSS Feed
Highlight Print Email to a Friend
Report inappropriate content

Last updated - 15/08/2013 10:45

We currently have confirmed Landline and Broadband network issues for the following locations which may be affecting some customers:

Landline Only:
Nelson to Richmond
Oamaru, Southland

Broadband Only:
New Plymouth, Taranaki
Te Anga, Waitomo District
Courtney Place, Wellington
Upper Hutt, Upper Hutt City District
Oakleigh, Whangarei District
Auckland, Hibiscus Coast
Wakefield, Tasman District
Rotoma, Rotorua
Panetapu, Otorohanga
Maungatapere, Whangarei
Canterbury, Geraldine
Te Rapa, Waikato
Palmerston North, Palmerston North City
Kaukapakapa, Auckland

Landline and Broadband

The following network issues have been confirmed as restored:
Karamea, West Coast
Porangahau, Hawkes Bay
Glendowie, Auckland

Many thanks
Vodafone Operations

Dell

Shop now for Dell laptops and other devices (affiliate link).

Dulouz

887 posts

Ultimate Geek
+1 received by user: 384

#878688 15-Aug-2013 12:15

Hammerer:
Poll: This is Vodafone's status page which I found and seems to have a little bit more accurate info than the old telstraclear status page.

http://help.vodafone.co.nz/app/home

First outage that I've had on cable that has shown up on a status page.

But I'm back up now in Lower Hutt.

I'm in Lower Hutt and service is still down.

Amanon

Garfield69

126 posts

Master Geek
+1 received by user: 4

#878701 15-Aug-2013 12:22

seems to me that the primary DNS servers is down (203.97.78.43).
I restored access during this outage by using google's global DNS server as the primary DNS server (8.8.8.8)

update:
ignore the above.
it seems that service was restored exactly at the same time as I updated my router's DNS entries.
I'm back to using the regular primary and secondary DNS services, and all is well in Newlands for me now.

Nebbie

458 posts

Ultimate Geek
+1 received by user: 29

Trusted

#878754 15-Aug-2013 12:59

I hear from a little birdy that something broke..... Not sure if its fixed.
Both primary and secondary failed :( bad luck when that happens you have HA and it still fails...

---------------------------------------------------------------
Nebukadnessar

xpd

Geek of Coastguard
14116 posts

Uber Geek
+1 received by user: 4579

Retired Mod

ID Verified

Trusted

Lifetime subscriber

#878755 15-Aug-2013 13:01

Just called as one of our offices still down... got told "we still have 10000 customers offline" - is there that many cable customers ??

XPD / Gavin

LinkTree

1 | 2