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Topic # 128690 20-Aug-2013 12:21
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As my wife's been mostly using her work cell recently, she's been ignoring her personal prepay one resulting in the credit (and number) expiring without her noticing.  I think she usually recharges $50 or $100 at a time on it, but even so she obviously hasn't used it much this year, so any remaining credit loss is fair enough.  She's a bit upset though because she's had the number for thirteen or fourteen years, and obviously would like to get it back.

What would be the best way of doing this? She'll still be mostly using her work cell for the next six months, so signing her up for a contract for her personal phone would be a bit of a waste at the moment, but that seems to be the only way to reclaim her number, and apparently can't be done until mid-September.  I think she was going to resign herself to the change and pick up a new prepay sim today, but I thought someone here might have a better idea?

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BDFL - Memuneh
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Master Geek


  Reply # 881512 20-Aug-2013 12:29
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Have you tried calling VF and asking them if they can reactivate the sim card?

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Ultimate Geek
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  Reply # 881525 20-Aug-2013 12:42
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Heya - PM me the mobile number and we'll see what we can do.

Cheers,
Lon




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  Reply # 881526 20-Aug-2013 12:43
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freitasm: JohnR is on holiday, so let's see if other VF folks appear here...

We're always watching. John just always replies before any of us can. :P




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  Reply # 881535 20-Aug-2013 13:12
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I am back at work 2/09 and can take a look then but can't promise, If the mobile number has been recycled we can't help further sorry

Approx how long ago did the number expire?

John



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Ultimate Geek
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  Reply # 881576 20-Aug-2013 14:38
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I've just sent a pm to Demeter with the info - if he can do anything with it that would be great.  The number expired about a week ago, so should hopefully still be around.

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  Reply # 881609 20-Aug-2013 15:54
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Don't phone numbers and cell-phone numbers which have been 'deactivated' etc go into a pool of "you can't use this number for 3 months unless your the owner"?



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Ultimate Geek
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  Reply # 881611 20-Aug-2013 15:56
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Demeter's reactivated the number, so all's well - a big thanks to the Vodafone forum representatives for your amazingly prompt help :)

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  Reply # 881614 20-Aug-2013 15:57
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johnr: I am back at work 2/09 and can take a look then but can't promise, If the mobile number has been recycled we can't help further sorry

Approx how long ago did the number expire?

John


Go and enjoy some sun!





BDFL - Memuneh
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  Reply # 881616 20-Aug-2013 15:59
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  Reply # 881617 20-Aug-2013 16:00
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freitasm: I don't know what JohnR is doing reading forums during holidays...


Perhaps the mods should ban hammer him until he return :)




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  Reply # 881652 20-Aug-2013 16:38
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coffeebaron:
freitasm: I don't know what JohnR is doing reading forums during holidays...


Perhaps the mods should ban hammer him until he return :)


It's an addiction, trust me.




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  Reply # 881659 20-Aug-2013 16:53
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The ban hammer ?
Yes it is.

;)




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  Reply # 881660 20-Aug-2013 16:58
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imagine that, Johnr getting ban hammered because he was being 'to helpful while on his holiday'.....


BAHAHAHAHAHA

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  Reply # 881662 20-Aug-2013 17:01
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I agree, ban him!!!

It will be funny if he becomes 'inactive'





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