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Topic # 128992 30-Aug-2013 23:05
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As far as I can work out, I cannot have the same login for my Vodafone Mobiles and my home broadband/phone.

Why? One customer, many products - one login. Seems simple yet for some reason I am required to remember at least two complete sets of logins for the VF website to see my bills.

Or am I just missing something obvious?





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  Reply # 887246 30-Aug-2013 23:10
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Hi,
Unfortunately we can not bundle the Mobile and Fixed line accounts together.

Thanks.




 


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  Reply # 887261 31-Aug-2013 06:03
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Different billing systems for mobile and fixed line

 
 
 
 


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  Reply # 887262 31-Aug-2013 06:25
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Totally understand your frustration and apologies for generating it. John is accurate about the 2 systems but we are working on a solution so you will have one entry point regardless of which service you want to use.




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  Reply # 887265 31-Aug-2013 06:50
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Single sign on would be fantastic

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  Reply # 887275 31-Aug-2013 08:29
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Quiet day at Vodafone?

4 responses all in a row, now that's response.




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  Reply # 887279 31-Aug-2013 08:30
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mentalinc: Quiet day at Vodafone?


Not sure was posting from laying in bed

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  Reply # 887280 31-Aug-2013 08:31
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It will be a good day when it's all one login and billing, in the mean time you will just have to suck it up and live with it.

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  Reply # 887306 31-Aug-2013 09:50
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Genuinely, it's not that far away and we're users too so we know the issue and want to resolve ASAP.

PS I'm replying from bed as well!




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Reply # 887311 31-Aug-2013 10:10
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johnr:
mentalinc: Quiet day at Vodafone?


Not sure was posting from laying in bed


MikeHales: Genuinely, it's not that far away and we're users too so we know the issue and want to resolve ASAP.

PS I'm replying from bed as well!


Hmm, creepy...

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  Reply # 887313 31-Aug-2013 10:14
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Hey, c'mon it's Saturday! Geeking out, looking out across the Tasman and drinking flat white - it's all good.




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  Reply # 887355 31-Aug-2013 12:13
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Dratsab:
johnr:
mentalinc: Quiet day at Vodafone?


Not sure was posting from laying in bed


MikeHales: Genuinely, it's not that far away and we're users too so we know the issue and want to resolve ASAP.

PS I'm replying from bed as well!


Hmm, creepy...






 


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  Reply # 887395 31-Aug-2013 14:12
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Hi i must admit one login for the 5 accounts i have will be sweet. Then if we can just work on shared data i will be the happiest man alive. :)




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  Reply # 887553 31-Aug-2013 20:50
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rokki: Hi i must admit one login for the 5 accounts i have will be sweet. Then if we can just work on shared data i will be the happiest man alive. :)


You'll soon be wanting them to copy UK network Three, which now does not charge roaming in any country where it runs a network....! (or the EU which is shortly to ban European networks from charging roaming charges at all anywhere in the EU...)

Think of that - being able to use VF networks around the world at no additional cost. Now there's an idea.





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  Reply # 887586 31-Aug-2013 21:46
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Geektastic:
rokki: Hi i must admit one login for the 5 accounts i have will be sweet. Then if we can just work on shared data i will be the happiest man alive. :)


You'll soon be wanting them to copy UK network Three, which now does not charge roaming in any country where it runs a network....! (or the EU which is shortly to ban European networks from charging roaming charges at all anywhere in the EU...)

Think of that - being able to use VF networks around the world at no additional cost. Now there's an idea.

I saw this on another site and was thinking one day maybe for us. :)




My gear 55" Samsung 4K SUHD LCD HDR , Denon AVR-4200W Reciever in 7.1.2 Surround , Denon 2 Channel Amp to power ceiling speakers , Combination of Polk Audio Fronts And Tannoy Surrounds plus 2 Cambridge Audio Ceiling Speakers Pioneer Downfiring Subwoofer , Oppo UDP-203 UHD Player , Roku Ultra , Apple TV 3

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