Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


KellyP

1245 posts

Uber Geek

ID Verified
Subscriber

#12900 12-Apr-2007 16:37
Send private message

Ok, I have the Phone & Fax service enabled on my line (similar to Faxability for Telecom)

It works fine however in the last few days someone has been trying to contact me and the Fax picks up the call because it thinks it's a fax transmission when it's a voice call. This only happens when the call comes from this particular caller. Any reason for that?

Create new topic
Hawkins
11 posts

Geek


  #67593 18-Apr-2007 20:21
Send private message

Hey JamesBond

If you have a faxibility type service it functions based on a distinctive ring tone which is different from the standard ring tone.

The service relies on two things:

A) the provisioning at switch level which allocates the two numbers to one physical line, configuring them as a main and secondary number with different ringing tones. Voice number rings normally and Fax numbers rings with a different tone. If you test call both numbers and hear the difference the service is provisioned correctly.

B) the second part is the fax machine itself, this is really what does the work as far distinguishing between a voice call and a fax call. you need to ensure it is set to the faxibility option, in some models this is called distinctive ring. This will set the machine to ignore the std ring tone and to only answer the fax type ring tone.

Most faxes, when encountering a power cut or being disconnected from the power supply will revert back to factory settings, which are generally not faxibility/distictive ringing, and may start answering all calls or no calls at all.

Hope this helps

Cheers




aw

aw
286 posts

Ultimate Geek


  #67620 18-Apr-2007 22:23
Send private message

This may seem silly, but I've seen it before...

Given that the problem is apparently occurring with just this one particular caller, have you verified that s/he isn't actually dialling your fax number? Might pay to check by getting him/her to tell you the number s/he is dialling.

A

Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.