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Ultimate Geek
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Topic # 129059 2-Sep-2013 18:20
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I have recieved ftp details for vodafone hosting, however the username and password is incorrect.
Have logged into the vodafone portal and the username and password are fine.

What is the standard FTP host details for vodafone?


  • ftp.sitename.co.nz?

  • homepages.vodafone.co.nz?

  • homepages.ihug.co.nz?



Thanks

 




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  Reply # 888454 2-Sep-2013 18:29
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  Reply # 888462 2-Sep-2013 18:38
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Have logged into the vodafone portal but currently dont have homepage setup.

To give you more insite, this website/hosting was setup nearly 10years ago with another company.
This company was then bought out by Vodafone and everything was transferred over to Vodafone.






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  Reply # 888467 2-Sep-2013 18:44
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Have you called the fixed line support for any support? They should be able to help



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  Reply # 888468 2-Sep-2013 18:47
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johnr: Have you called the fixed line support for any support? They should be able to help


Currently helping out a friend with this as she doesn't really know much about IT or anything related to it, being said i cant call on her behalf.
We have had email correspondence with support but seems like its dragging on and on.







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  Reply # 888715 3-Sep-2013 08:38
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BinaryLimited:
johnr: Have you called the fixed line support for any support? They should be able to help


Currently helping out a friend with this as she doesn't really know much about IT or anything related to it, being said i cant call on her behalf.
We have had email correspondence with support but seems like its dragging on and on.





My guess is the site was originally hosted by Quik internet. If this is the case look TimC up on the Vodafone forums you will see that this user (which is me) is marked as a staff member. Once you've confirmed there that I work for VF send the login TimC a pm with reference number to the email that your friend the customer has sent.
If the content was originally host at Quik I should be able to help. If the content was not hosted by Quik I probably won't be able to help and calling support would be the fastest solution.




Please note: I have a professional bias towards Vodafone.

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  Reply # 888730 3-Sep-2013 08:50
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BinaryLimited:

Currently helping out a friend with this as she doesn't really know much about IT or anything related to it, being said i cant call on her behalf.



Get the friend to call to verify they are the owner, then pass the phone to you..... 





XPD / Gavin / DemiseNZ

 

Server : i3-3240 @ 3.40GHz  16GB RAM  Win 10 Pro    Workstation : i5-xxxx @ x.xxGHz  16GB RAM  Win 10 pro    Console : Xbox One

 

https://www.xpd.co.nz - Games, geeks, and more.    




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  Reply # 888733 3-Sep-2013 08:55
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xpd:
BinaryLimited:

Currently helping out a friend with this as she doesn't really know much about IT or anything related to it, being said i cant call on her behalf.



Get the friend to call to verify they are the owner, then pass the phone to you..... 





She's in Greenlane, so far to drive ...






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  Reply # 888734 3-Sep-2013 08:56
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Jaxar:
BinaryLimited:
johnr: Have you called the fixed line support for any support? They should be able to help


Currently helping out a friend with this as she doesn't really know much about IT or anything related to it, being said i cant call on her behalf.
We have had email correspondence with support but seems like its dragging on and on.





My guess is the site was originally hosted by Quik internet. If this is the case look TimC up on the Vodafone forums you will see that this user (which is me) is marked as a staff member. Once you've confirmed there that I work for VF send the login TimC a pm with reference number to the email that your friend the customer has sent.
If the content was originally host at Quik I should be able to help. If the content was not hosted by Quik I probably won't be able to help and calling support would be the fastest solution.


Correct, the company was called Quik,
Thanks, will go to the vodafone forums now




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  Reply # 888738 3-Sep-2013 09:10
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BinaryLimited:
xpd:
BinaryLimited:

Currently helping out a friend with this as she doesn't really know much about IT or anything related to it, being said i cant call on her behalf.



Get the friend to call to verify they are the owner, then pass the phone to you..... 





She's in Greenlane, so far to drive ...



Conference call (3way).  Most cellphones have this feature. I regularly use this with my mother (when dealing with her various service providers). 





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  Reply # 888743 3-Sep-2013 09:20
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Goosey:
BinaryLimited:
xpd:
BinaryLimited:

Currently helping out a friend with this as she doesn't really know much about IT or anything related to it, being said i cant call on her behalf.



Get the friend to call to verify they are the owner, then pass the phone to you..... 





She's in Greenlane, so far to drive ...



Conference call (3way).  Most cellphones have this feature. I regularly use this with my mother (when dealing with her various service providers). 






That's a whole-another mission, my friend isn't IT savvy at all...Sounds easy enough to us but for her its gibberish




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  Reply # 888744 3-Sep-2013 09:25
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BinaryLimited:
Goosey:
BinaryLimited:
xpd:
BinaryLimited:

Currently helping out a friend with this as she doesn't really know much about IT or anything related to it, being said i cant call on her behalf.



Get the friend to call to verify they are the owner, then pass the phone to you..... 





She's in Greenlane, so far to drive ...



Conference call (3way).  Most cellphones have this feature. I regularly use this with my mother (when dealing with her various service providers). 






That's a whole-another mission, my friend isn't IT savvy at all...Sounds easy enough to us but for her its gibberish


Sorry you didnt understand me..... I meant that your friend should call you and you then call the ISP i.e. you make the 3way happen ! 




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  Reply # 888755 3-Sep-2013 09:33
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Goosey:
BinaryLimited:
Goosey:
BinaryLimited:
xpd:
BinaryLimited:

Currently helping out a friend with this as she doesn't really know much about IT or anything related to it, being said i cant call on her behalf.



Get the friend to call to verify they are the owner, then pass the phone to you..... 





She's in Greenlane, so far to drive ...



Conference call (3way).  Most cellphones have this feature. I regularly use this with my mother (when dealing with her various service providers). 






That's a whole-another mission, my friend isn't IT savvy at all...Sounds easy enough to us but for her its gibberish


Sorry you didnt understand me..... I meant that your friend should call you and you then call the ISP i.e. you make the 3way happen ! 



my bad, i didnt think of that. Will try give that a go if all else fails




xpd

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  Reply # 888770 3-Sep-2013 09:53
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Or get her to add you as a contact to the account. :)





XPD / Gavin / DemiseNZ

 

Server : i3-3240 @ 3.40GHz  16GB RAM  Win 10 Pro    Workstation : i5-xxxx @ x.xxGHz  16GB RAM  Win 10 pro    Console : Xbox One

 

https://www.xpd.co.nz - Games, geeks, and more.    


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