Since Sunday night from 10.30pm there has been an issue with Vodafone not being able to text or reply to 027.
Origanally I thought the fualt was with telecom who to my surprise were very helpfull. after re seting which didnt fix the issue they looked into it further and I find out there is an issue with the Vodafone network.
On Thursday My friend contacted Vodafone customer services,
only to be told yes this is an issue but not a priority.
Yet there happy to charge the prepay customers and dont know when it will be fixed and was told there was nothing that could be done and wasnt even interested in taking details or finding out more
which means there paying for a service they cant use and haven’t been able to since Sunday.
Theres customer satisfaction as its best.