Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Forums › One NZ (including Farmside) › TC/VF Cable down in Johnsonville?
timmmay

20858 posts

Uber Geek
+1 received by user: 5350

Trusted
Lifetime subscriber

#130817 29-Sep-2013 13:21
Send private message

Anyone else having problems connecting to cable?

Create new topic
timmmay

20858 posts

Uber Geek
+1 received by user: 5350

Trusted
Lifetime subscriber

  #904477 29-Sep-2013 13:32
Send private message

I called the helpdesk, which is closed on the weekend. Great.



johnr
19282 posts

Uber Geek
+1 received by user: 2526
Inactive user


  #904479 29-Sep-2013 13:41
Send private message

What number did you call Vodafone is 24/7

timmmay

20858 posts

Uber Geek
+1 received by user: 5350

Trusted
Lifetime subscriber

  #904483 29-Sep-2013 13:47
Send private message

I called the old Telstra clear support number as it's already in my phone. It said welcome to Vodafone, sorry we're closed.

I'll try to find another number.



timmmay

20858 posts

Uber Geek
+1 received by user: 5350

Trusted
Lifetime subscriber

  #904488 29-Sep-2013 14:18
Send private message

They're sending a technician... on Thursday.

timmmay

20858 posts

Uber Geek
+1 received by user: 5350

Trusted
Lifetime subscriber

  #904685 29-Sep-2013 18:21
Send private message

And it's back. I wonder where it went.

sbiddle
30853 posts

Uber Geek
+1 received by user: 9996

Retired Mod
Trusted
Biddle Corp
Lifetime subscriber

  #904731 29-Sep-2013 20:01
Send private message

timmmay: And it's back. I wonder where it went.


Was it actually down or are you just facing the same browsing issue that every HFC customer is dealing with at present which is already discussed in a few threads on here?

 
 
 
 

Stream your favourite shows now on Apple TV (affiliate link).
timmmay

20858 posts

Uber Geek
+1 received by user: 5350

Trusted
Lifetime subscriber

  #904748 29-Sep-2013 20:37
Send private message

I see no other threads complaining that the modem can't connect, which the Vodafone tech support person took me through, and she didn't say there were any known problems at the moment. I only see complaints about the proxy, which isn't the problem I had - I couldn't do anything, DNS lookups, pings, etc.

timmmay

20858 posts

Uber Geek
+1 received by user: 5350

Trusted
Lifetime subscriber

  #904918 30-Sep-2013 10:00
Send private message

I rang Vodafone again today to cancel the technical support callout. Turns out there's a special number for ex Telstra Clear customers to call. It'd be nice to have had that on the website rather than having to wait on hold twice.

Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Updates »

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.








RSS feeds
Main feed
Forums feed
Copyright
©2002-2026 Geekzone®
Site features
Geekzone BI dashboard
Geekzone Badges
Geekzone Status Page

 

Site Information
Subscribe to Geekzone
Privacy Statement
Forum Usage Guidelines (FUG)
Advertising
Trademark and copyright