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Forums › One New Zealand (including Vodafone, WxC, Farmside) › is the Cable Traffic usage meter working?
Garfield69

126 posts

Master Geek


#132260 15-Oct-2013 08:04
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My traffic usage count seems to have stopped logging data around 1700 yesterday... I know I've used several more gig since then.
Anyone else ?

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heapsort
245 posts

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  #915223 15-Oct-2013 09:15
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Mine hasn't updated in more than 24 hours.

I just checked my usage remotely at the telstraclear.co.nz website and it shows the last usage was between 5am and 8am on Oct 14 - yesterday. At first I thought it was fine, and replied as such, but then I checked the date - oops!



geek4me
843 posts

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  #915230 15-Oct-2013 09:18
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Same problem too. "Error 12002 - The operation timed out". Logging on to the website to check cable traffic usage shows no recent updates.

Garfield69

126 posts

Master Geek


  #915245 15-Oct-2013 09:47
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Thank you both for checking.
I'd raise a fault, but the current telephone helpdesk wait time is 17 minutes...so I'll try again much later.
By the time I succeed recording a fault with the help desk it will have probably been rebooted to life anyway. ;-)



NikT
1710 posts

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  #915252 15-Oct-2013 09:59
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Hi folks,

 Thanks for the heads up, getting this looked into now.

Cheers,




Product Manager @ PB Tech

Smartphones @ PB Tech | Headphones @ PB Tech

geek4me
843 posts

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  #915862 16-Oct-2013 08:04
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All working again as of last night on my PC - big usage jump as we did a big download during the down time.

Garfield69

126 posts

Master Geek


  #915865 16-Oct-2013 08:19
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Yup, looks like the usage meter has caught up with all my previous traffic and is now back up to date.

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