Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




2157 posts

Uber Geek


# 132288 15-Oct-2013 22:22
One person supports this post
Send private message

Hi,

 

 

 

It seems recently a firmware update has been pushed out that stops the button on the top from working

 

 

 

I and a few other people have noticed this

 

 

 

Cant really figure out why they've done it though, Oh well

Filter this topic showing only the reply marked as answer Create new topic
11 posts

Geek

Trusted
Vodafone NZ

  # 916638 17-Oct-2013 15:32
4 people support this post
Send private message

Hi,

Yes - the recent firmware update did indeed disable the standby button.

Email notifications were sent out to cable customers to advise; if you didn't receive one, I'd recommend you check that we have the correct notification email address for you, as usage notifications will be going to the same address.

As to why it was disabled; our experience was that the button tended to get accidentally pushed a lot, causing people frustration as they thought their modem was broken (and unnecessary calls to our Customer Help centers), while providing no significant advantage over simply turning the modem off or unplugging it.

Cheers
David

2 posts

Wannabe Geek


  # 948308 9-Dec-2013 21:20
Send private message

Thanks for that info.  I had been wondering as well.  Is it possible to re-enable the standby button?  Just an added physical security we use due to the high number of people we can see around us.

 
 
 
 


563 posts

Ultimate Geek


  # 948314 9-Dec-2013 21:33
Send private message

bazcol: Thanks for that info.  I had been wondering as well.  Is it possible to re-enable the standby button?  Just an added physical security we use due to the high number of people we can see around us.


Just wondering how a stand-by button provides physical security? What are you trying to protect against?

1316 posts

Uber Geek


  # 948482 10-Dec-2013 09:29
Send private message

good, it really grinds my gears when im at a friends house and i see them turning their modem on and off. no particular reason.





675 posts

Ultimate Geek


  # 948939 10-Dec-2013 20:39
Send private message

bazcol: Thanks for that info.  I had been wondering as well.  Is it possible to re-enable the standby button?  Just an added physical security we use due to the high number of people we can see around us.


Not currently possible, Best way around this is to look at switching the wireless router off during this time, Otherwise you can switch the Cable Modem (Surfboard) on and off at the power without much consequence.

There where a fairly significant amount of customers accidentally causing this issue and only one of the sub-models of the devices issued actually had this button, For this reason they where disabled to ensure this issue does not occur to any customer in future.

2 posts

Wannabe Geek


  # 950585 11-Dec-2013 19:00
Send private message

Thanks for the advice.  Oh well, never mind.

Filter this topic showing only the reply marked as answer Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft New Zealand Partner Awards results
Posted 18-Oct-2019 10:18


Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36


MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28


Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15


D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31


Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36


2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17


Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46


Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.