Hi all,

I started using Xnet close to end of April. I got the impression that my own billing cycle of each month starts from the day of installation stated in the letter I received. However as the first day of May arrived my usage meter automatically reset itself to 0%.

I'm very confused at the moment, what's happened to the rest of my data allowance from the first month? Is it because the billing cycle is actually 1st day of each month for everybody and I'd just been charged a whole month's fee for a week's service?

If not, and that I was right about everyone having different billing cycle start dates, doesn't that mean the usage meter is not very effective considering it resets itself in the middle of the billing month?

Please advise.