Hello Everyone,

Thought I would share our businesses experience with moving from Telecom to World Exchange.

We first changed our internet connection across, choosing the River Plan with a 150GB Cap at a very reasonable price of $203.55 inc GST. The same plan on Xtra would cost us $2,198

Telecom charged us $210 for a connection and 23GB traffic.

Our connection on www.speedtest.net would always cap out at approx 1.5-2MBits (DSL sync at 7.6) on Xtra. We can now sustain around 721kB/Second with torrents or around the physical line speed. This I found a little weird, but a nice suprise none the less as I assumed our exchange back haul was the bottle neck (we are in Grey Lynn, Richmond Road, Auckland)

It's refreshing how XNet does their broadband pricing, we have always said we are willing to pay a reasonable cost ($1/GB) for a unshaped connection. XNet seems to get it - There are customers out there which are willing to pay for traffic, instead of crippling it.

Always - A week later we purchased Linksys SPA942 VOIP phones, which can do power over ethernet, and can stack 4 phone lines on each phone.

We moved our Telecom customer linked publically listed phone/fax numbers to VFX about a week after number portability came into operation. I was suprised how smooth this whole process was, and how good the technical support staff are - they were chasing me up to confirm my phones were working, and I was happy.

We are now paying half the cost of just the customer link for a whole phone line + all the smart phone services. We paired back the Telecom phone line to the minimum Telecom insisted on charging us, and unplugged the phone from it.

We have had a very smooth experience, and love the new features of the phones.

Our Telco spend is down from around $500-$600 a month to $203.55, and that includes two more phone lines and 10 times more data.

The only gripe is that the support hours are weird, they have no sales staff on the weekend (I'm still stuck with Ihug and their customer hating torrent throttling ways - I'm paying $78 for 60GB of traffic and struggle to use it because of their traffic shaping, I'd rather get a XNet connection and pay per GB. Why does IHug not want my money? We started off with a 50GB cap with XNet and put it up to 150GB a week later - XNet makes more money, sells more product, customer is happy and doesn't feel punished.

So all in all, Well done XNet. We are very happy.