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733 posts

Ultimate Geek
+1 received by user: 13

Topic # 13521 14-May-2007 23:24
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I don't know how many other people were affected, but today I was up in Wanganui on business, and ringing from a Telecom line, I got disconnected signals on both my Wgton VFX numbers.  I was able to call my Wgton Telecom fax line okay.

Tech support said it was due to a central NI Telecom fault eta to be fixed 6 pm.

The problem with these sorts of faults is that no-one can normally contact you to tell you there is a fault!  Anyone know how common these issues are?  Are they diminishing in frequency?

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3594 posts

Uber Geek
+1 received by user: 79


  Reply # 70723 15-May-2007 06:32
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Information we received yesterday from Telecom

There was an issue a loss of 4 x 140Mb bearers

Update : Field Force staff have identified the source of the fault and are enroute to site, current ETR is 18:00. Field Force are currently working on implementing diversity via cross patching, ETR for diversity is TBA.

Impacting Broadband, PSTN, DSTN, and Mobile Services. Heavy Impact to Call Centres with a high number of Voice Faults being logged.

These are not common occurances but they do happen there is no way we can tell how and when these will occur I'm afraid,

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink


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