[WXC/VFX] WxC Tolls and Telecom 0161

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wlgspotter

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#13547 16-May-2007 16:17

Hi:

I'm currently an Xnet BB customer, and have my tolls still with Telecom as I like their 0161 service - I get very good reliable service and rates to Singapore.

I'm actually quite ken to get WxC tolls (not VFX - yet).. I'm wondering if I sign up for WxC tolls would I loose my Telecom 0161 capability..? Do I have to switch my default toll provider to WxC..?

And by the way, yeah Xnet BB just rocks..! Have been with the for just over a year now and it's been pretty good..!

Cheers!

sbiddle

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#70888 16-May-2007 16:23

If you look at the Telecom 0161 section on their website

Things you should know

You must be a Telecom direct dial customer

So unfortunately you'll need to keep your direct dial calling with Telecom to use 0161.

If you want to ring Singapore cheaply there are other VoIP options if you don't want to use VFX. If you sign up with MyNetFone for example and you can pay 3c a minute to Singapore 24/7 with no monthly fee. You'll obviously need to buy an ATA or phone to use the service however.

grant_k

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#70889 16-May-2007 16:34

wlgspotter: I'm wondering if I sign up for WxC tolls would I loose my Telecom 0161 capability..? Do I have to switch my default toll provider to WxC..?

If you wish, you can request that WxC provides toll service to you with CODED ACCESS. This means you dial a prefix before the National or International number you wish to call. That will definitely mean that you will still have access to 0161 Telecom tolls because Telecom would remain as your default toll provider.

Here is what WxC's web site has to say about this:
======================================================================================

To be eligible for all of our rate plans you need to be direct dial for both National and International toll calls.
If you are a Direct Dial customer, you do not need to enter an access code, i.e. all calls, either National, International, Land to Cell or a combination, go directly through our network. If you choose not to be a Direct Dial Customer then you need to dial 0546 for National calls and land to cell, or 0547 for international calls first, and retail rates will apply to these calls.

======================================================================================

As is implied above, you don't get the Capped Calling Specials of $1.99 for up to 2 hours which are offered to customers who have selected WxC as their default toll provider. However, Telecom provides a $2.50 capped calling rate, so the difference is not that much I guess.

One thing that might be of interest: WxC offers a $3.99 capped call rate to Singapore, but again you need to have WxC as your default toll provider to qualify for this offer.

I hope that helps.

Cheers,
Grant.

wlgspotter

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#70950 17-May-2007 08:03

Grant17:
Here is what WxC's web site has to say about this:
======================================================================================
To be eligible for all of our rate plans you need to be direct dial for both National and International toll calls.
If you are a Direct Dial customer, you do not need to enter an access code, i.e. all calls, either National, International, Land to Cell or a combination, go directly through our network. If you choose not to be a Direct Dial Customer then you need to dial 0546 for National calls and land to cell, or 0547 for international calls first, and retail rates will apply to these calls.
======================================================================================

Hi Grant:

Thanks for your reply - it was what I was after. I'm actually pretty keen to use WxC mainly for national and calls to NZ mobiles - currently paying like 71 cents/min on Telecom, and a couple of mins calling mobiles (mostly "emergencies"!) costs more than a couple of hours calls to Singapore. I'm wondering (if you do know), what their "retail" rates for calling to NZ mobiles would be like? Would it still be 71 cents like Telecom..?

I actually emailed and asked WxC sales (sales@wcx.co.nz) a couple of times and heven't heard from them, which is not usual for WxC....Maybe my email did not reach them..(but hey I sent from my Xnet account using their webmail...)

grant_k

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#70962 17-May-2007 09:46

wlgspotter: I'm wondering (if you do know), what their "retail" rates for calling to NZ mobiles would be like? Would it still be 71 cents like Telecom..?

NO WAY!!!

Earlier this year I had a friend who was being charged that rate by Telecom -- in spite of having all their business including mobiles and internet with them. Needless to say, they are now a happy WxC / Xnet customer.

The reference to "Retail" rates is a little confusing. I think it actually just means that you don't get capped calls to landlines, but in this case you would be paying either the "Commercial" rate of 32c + GST per minute (= 36c), or the 35c Voda / 39c Telecom rates mentioned here:

http://www.xnet.co.nz/pdfs/rates_destination_anywhere_plus.pdf

In no case will you pay more than 39c per minute

wlgspotter

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#70968 17-May-2007 10:12

Grant17:
The reference to "Retail" rates is a little confusing. I think it actually just means that you don't get capped calls to landlines, but in this case you would be paying either the "Commercial" rate of 32c + GST per minute (= 36c), or the 35c Voda / 39c Telecom rates mentioned here:

http://www.xnet.co.nz/pdfs/rates_destination_anywhere_plus.pdf

In no case will you pay more than 39c per minute

Hey Grant:

If it's <= 39 cents/min then I would be happy...

Any oh, by the way, as soon as I said I've emailed WxC Sales about my query and haven't had a reply, I got one..! Hmmmm...:)

Thanks anyway!

grant_k

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#70969 17-May-2007 10:14

wlgspotter: ...by the way, as soon as I said I've emailed WxC Sales about my query and haven't had a reply, I got one..! Hmmmm...:)

What rates did they quote you for Mobile Calls?

Did I have the right idea here?

maverick

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#70974 17-May-2007 10:30

wlgspotter:
Grant17:
The reference to "Retail" rates is a little confusing. I think it actually just means that you don't get capped calls to landlines, but in this case you would be paying either the "Commercial" rate of 32c + GST per minute (= 36c), or the 35c Voda / 39c Telecom rates mentioned here:

http://www.xnet.co.nz/pdfs/rates_destination_anywhere_plus.pdf

In no case will you pay more than 39c per minute

Hey Grant:

If it's <= 39 cents/min then I would be happy...

Any oh, by the way, as soon as I said I've emailed WxC Sales about my query and haven't had a reply, I got one..! Hmmmm...:)

Thanks anyway!

I spoke with my sales team this morning ref this and one of them at present is looking for your EMail ,
I also asked her to respond to your query here as well, as well as PMing you so you could send a copy of your EMail to us, that way we can track it to make sure it did not get lost somewhere or if was was not actioned then why not

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

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wlgspotter

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#70976 17-May-2007 10:36

Grant17:
wlgspotter: ...by the way, as soon as I said I've emailed WxC Sales about my query and haven't had a reply, I got one..! Hmmmm...:)

What rates did they quote you for Mobile Calls?

Did I have the right idea here?

Hi Grant:

Well, no rates were mentioned - cos I actually didn't ask about the rates in my original email. I only asked about the whether I could have coded dial access to use WxC Tolls and whether 0161 would still be possible etc...

However, Ive asked about the rates in my reply tho, and will keep you updated once I get them.

And Maverick - thanks for "escalating" this - really appreciate it!

wlgspotter

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#71024 17-May-2007 16:26

Grant17:

Did I have the right idea here?

Hi Grant:

Just heard from WxC Sales - it's approx 50 cents/min peak and approx 45cents/min off peak for coded access...

grant_k

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#71034 17-May-2007 17:25

wlgspotter: Just heard from WxC Sales - it's approx 50 cents/min peak and approx 45cents/min off peak for coded access...

Hmmmm, not so flash as the published rates for Preselected Access, however it still beats the hell out of 71c that you are paying now.

I guess you have to weigh up how much that 0161 access to Singapore is worth versus doing it some other way such as via a VoIP provider or SkypeOut at around 3c per minute.

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#71035 17-May-2007 17:43

Telecom anytime package allows 48c (telecom) and 55c (vodafone), alternatively, their anytime plus package offers calls at 39c and 45c respectively. (I don't use my landline for mobile calls... instead opting for flexi's 10c a minute offpeak rate to 027/021)

You are probably on their standard landline package. Anytime also has a $6 for upto 2 hours for non 0161 calls as well (but I normally just use 0161 for our calls to China)

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