[TelstraClear] Welcome TelstraClear

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freitasm

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#13577 18-May-2007 14:03

Folks, please welcome TelstraClear to Geekzone. This will be an official profile created for the company to reply to comments posted here on Geekzone and answer to issues raised by our users. The team will also try to post notices when appropriate so we will be kept informed of things happening.

It is by no means a replacement for the normal help desk process - if you have specific questions or need a timely response please use the standard voice access to their services.

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#71145 18-May-2007 14:12

Good to have you aboard TelstraClear

We welcome companies that are prepared to front up and provide answers to their customers, of whom there are quite a number here on Geekzone (including me).

Looking forward to hearing what you have to say on the various issues as they arise.

TelstraClear

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#71154 18-May-2007 14:43

Hi

We're happy to be given the opportunity to answer any questions you may have, and to keep you informed on events and issues.

We see GeekZone as a very valuable tool for communicating with customers and those taking an active interest in the industry as a whole. We look forward to exchanging ideas with you.

On behalf of the TelstraClear Team, thank you.

Peter Hall

Product Manager - Consumer Voice

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#71155 18-May-2007 14:47

Welcome Telstraclear, it is good to see one of our major telco's represented here.

maverick

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#71168 18-May-2007 17:15

Good to see TelstraClear follow WorldxChanges example and embrace the online community....sorry couldn't resist that

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

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#71170 18-May-2007 17:37

maverick: Good to see TelstraClear follow WorldxChanges example and embrace the online community....sorry couldn't resist that

Nevertheless it is a good start :) Welcome aboard

webhosting

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#71178 18-May-2007 18:29

Welcome to Geekzone, TelstraClear.

Never too late to join the party, looking forward to a productive discussion between TelstraClear and its customers on Geekzone! :-D

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#71189 18-May-2007 19:44

Welcome.

Hopefully a relationship will develop where TCL are able to understand some of the frustrations that end users are experiencing and be able to improve on those and impliment some of the ideas that are discussed on Geekzone. For those of us lucky enough to have TCL cable connections we know it's one of the best broadband services in the country and that many of TCL's other services are fantastic as well.

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#71190 18-May-2007 19:55

sbiddle: Welcome.

Hopefully a relationship will develop where TCL are able to understand some of the frustrations that end users are experiencing and be able to improve on those and impliment some of the ideas that are discussed on Geekzone. For those of us lucky enough to have TCL cable connections we know it's one of the best broadband services in the country and that many of TCL's other services are fantastic as well.

I concur

________

Antoniosk

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#71313 19-May-2007 19:07

antoniosk:
sbiddle: Welcome.

Hopefully a relationship will develop where TCL are able to understand some of the frustrations that end users are experiencing and be able to improve on those and impliment some of the ideas that are discussed on Geekzone. For those of us lucky enough to have TCL cable connections we know it's one of the best broadband services in the country and that many of TCL's other services are fantastic as well.

I concur

thirded !!

welcome to Geekzone TelstraClear - lets work together to make the internet a better place!

Americancars

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#71352 19-May-2007 22:38

G'day TelstraClear.

Can't beat the burble of that American V8. Ohh yea!

HFCtech

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#71876 23-May-2007 13:09

antoniosk:
sbiddle: Welcome.

Hopefully a relationship will develop where TCL are able to understand some of the frustrations that end users are experiencing and be able to improve on those and impliment some of the ideas that are discussed on Geekzone. For those of us lucky enough to have TCL cable connections we know it's one of the best broadband services in the country and that many of TCL's other services are fantastic as well.

I concur

Agreed! Go HFC!

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#72558 28-May-2007 18:51

It has been 1 month and 1 week that I still haven;t got my cable internet installed.

3 weeks ago the technician came to my house late at night and said my house is too far away from the service just 10meters too far but they can still install the internet for me however since then I havent heard anything from Telstra.

I gave them a call today and they said they will call me back and I hear no jack....

Ohh well this is useless... Can anyone help me with this... the Telstraclear manager....

Thank you

freitasm

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#72560 28-May-2007 18:54

Please don't go offtopic. I understand it's frustrating, but create your own thread for this query.

Also read my first post: this is a general TelstraClear presence, not their help desk.

UPDATE: I see there's a thread for this here now.

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#72562 28-May-2007 18:55

freitasm: Please don't go offtopic. I understand it's frustrating, but create your own thread for this query.

Also read my first post: this is a general TelstraClear presence, not their help desk.

I am sorry, I am new around here

lyall

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#74160 10-Jun-2007 09:31

freitasm:
...or need a timely response please use the standard voice access to their services.

Ha ha ha ha ha ha ha ha!

Good one Mauricio.