Anyone else having internet problems on Vodafone Cable in Wellington

Forums › One New Zealand (including Vodafone, WxC, Farmside) › Anyone else having internet problems on Vodafone Cable in Wellington

stocksp

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#136474 28-Nov-2013 14:35

Seems particularly bad on international sites

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#942300 28-Nov-2013 14:36

examples?

Lenovo

Shop now for Lenovo laptops and other devices (affiliate link).

slingyn

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#942312 28-Nov-2013 14:49

Yep, it's terrible.

The only site that work properly for me is https://www.telstraclear.co.nz/

Well, anything on the same network is fine.

edit: and now it's fixed...

johnr

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#942313 28-Nov-2013 14:49

examples of sites you are having issues with would be better

stocksp

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#942322 28-Nov-2013 14:59

johnr: examples of sites you are having issues with would be better

Sorry - could not reply at home because almost nothing was working - including geekzone sometimes. Stuff seemed to work ok, but slowly, and google was non responsive, as were tomshardware And others.

spazza344

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#942337 28-Nov-2013 15:25

I too am also having problems with vodafone internet, it seems surfing national sites like trademe etc is fine, but google for example was taking ages to search for anything, and my games - well lets not go there!

johnr

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#942358 28-Nov-2013 15:52

Service should now be restored and no it was a TCL proxy issue

spazza344 are you on the Vodafone NZ cable network (HFC) ?

John

stocksp

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#942359 28-Nov-2013 15:53

johnr: Service should now be restored and no it was a TCL proxy issue

spazza344 are you on the Vodafone NZ cable network (HFC) ?

John

thanks - out of curiosity, what was the problem?

spazza344

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#942370 28-Nov-2013 16:18

johnr: Service should now be restored and no it was a TCL proxy issue

spazza344 are you on the Vodafone NZ cable network (HFC) ?

John

Hi John, its like the picture below without the spliter and tv etc.

however it does seem to be running better now :)

johnr

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#942373 28-Nov-2013 16:27

spazza344:

johnr: Service should now be restored and no it was a TCL proxy issue

spazza344 are you on the Vodafone NZ cable network (HFC) ?

John

Hi John, its like the picture below without the spliter and tv etc.

however it does seem to be running better now :)

Was a basic yes or no question but thanks for diagram

spazza344

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#942444 28-Nov-2013 18:46

Was the answer yes or no? Then I'll know for next time, cheers for being a smartass about it.

johnr

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#942455 28-Nov-2013 18:50

spazza344 oh so you are not sure if you are on the cable (HFC) network or not? Sorry lost in translation

Looking from the diagram I would say ' Yes '

John

kharris

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#942705 29-Nov-2013 09:52

spazza344: Was the answer yes or no? Then I'll know for next time, cheers for being a smartass about it.

spazza344, John can be a bit 'short' with people at times, but hey, he's an engineer not a customer services rep. Please be assured that his valuable input on geekzone far out ways any minor communication issues ;)

Yes that's a compliment John :)

Rickles

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#942995 29-Nov-2013 16:54

I'm in Thorndon on cable ... no problems all day.

paudux

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#944420 2-Dec-2013 22:17

I'm also having issues with Vodafone warpspeed for the last two weeks (updated from lightspeed a couple of months ago).

Basically it just stops regularly, sometime OK and sometimes very bad. Local sites a better than overseas ones but even http://wellington.speedtest.telstraclear.co.nz/ freezes at times.

I've spent hours on the phone with a call centre person doing all the common sense things that someone who has spent many years managing and designing data networks would normally do. I understand how a help desk works but having to repeat the fault over and over (yes same fault number) after waiting for 30 minutes is destroying my will to live.

I've also had to come home from work a few times, to over hear the tech on the phone saying I think we have another one of these cable connections that's having problems.

I would welcome an abrupt, opinionated but knowledgeable real Tech to shed some light on the problem, it's becoming ridiculous as another day passes and the Internet radio keeps cutting off, flaky VPN to work means I can't work from home, 2 hours to book accommodation on expedia.

High speed maybe (yes I get 125Mb down and 9Mb up when it works), but reliable no. Can I just go back to the old connection and modem but with the increased data plan?????

A very very frustrated punter....

i4n

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#946834 6-Dec-2013 23:14

Lost all access at 6:00 pm tonight on Kapiti Cable.
Had ping times to 8.8.8.8 that were up to of 1581ms

When I finally got through to technical assistance 4hrs later, due to overloaded queues on the help desk.

They reset the cable modem.
Then we hooked the PC direct to the cable modem and fixed the DNS settings to
Had to reset my DNS in the router to the telstraclear dns settings that are in the sticky at the top.

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