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Topic # 136752 7-Dec-2013 19:58
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Hi guys I am sharing my experience that I have had about porting a number for my mother to Vodafone. It hasn't happened as yet and this is the reason I am creating this forum to get some clarification around the process especially the SIM cards involved.

Before I start I want to bring it up I am currently with Vodafone and have been happy most of the times with them. I went to sylvia park Vodafone to port my mother's number back to Vodafone as she had moved over to telecom recently however she wanted to port back. I knew the prepay plan I wanted her number on and also took the SIM number which is required for a prepay port. I spoke to the rep there and explained what I wanted and once she knew I wanted this plan with the NZ best mate she told me we don't have those SIM cards. I didn't realise that the SIMS are plan specific too and I could port across with a SIM and then choose the plan. Went to the Vodafone kiosk in the same mall they go through the same questions and same response - don't have those SIMS. Then I went to a third store and the same response again.

Does anyone know if this is true? I am confused as I want to port this number over however I can't find a SIM to do it or may be the reps at store are not so keen on prepaid ports.




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  Reply # 947260 7-Dec-2013 20:34
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Purchase any Prepay connection pack activate it and do the port on the main Vodafone NZ site or if you like I can do it Monday,

John



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  Reply # 947261 7-Dec-2013 20:37
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johnr: Purchase any Prepay connection pack and do the port on the main VodafoneNZ site or if you like I can do it Monday

John


Thanks John that would be awesome. Do I buy a blank SIM or a new prepaid connection with a new number and then the port happens later?




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  Reply # 947263 7-Dec-2013 20:43
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You need a Prepay connection pack that will already have a number attached

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  Reply # 947264 7-Dec-2013 20:45
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Think they are $5 now don't worry about the prepay plan it's on



699 posts

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  Reply # 947265 7-Dec-2013 20:45
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johnr: You need a Prepay connection pack that will already have a number attached


Ok I will get it tomorrow. Should i PM you the details then?




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  Reply # 947267 7-Dec-2013 20:47
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Monday morning is fine



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  Reply # 947268 7-Dec-2013 20:49
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johnr: Monday morning is fine


Awesome will do. Thanks for your help John




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  Reply # 948059 9-Dec-2013 14:07
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Afternoon no DM yet

John



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  Reply # 948073 9-Dec-2013 14:34
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johnr: Afternoon no DM yet

John

Hi John was at manukau store when you sent a message to buy the card and the rep here is awesome and did the port for me. Thanks heaps for the help though and glad to have it sorted




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