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Topic # 13691 24-May-2007 06:46
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We will be releasing an advanced feature set for VFX in the near future , one of our customers and regular contributor to Geekzone has written a review of the services he has been trialling in his blog in case you missed the thread this was attached to his review is located at

http://www.geekzone.co.nz/Grant17/2965

This may answer a few questions and has been written from a customer experience.
Thanks for taking the time to write and pass your experiences along Grant.


Timings for commercial realease of these services on VFX yet to determined, would like to see feedback from customers if this is a feature set they will be interested in.









Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

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  Reply # 72019 24-May-2007 06:54
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I like it, my mom keeps on mixing up daylight savings and phones me from South Africa in the middle of the night.  I would use the feature to forward all calls to my mailbox between certain hours.




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aw

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  Reply # 72175 25-May-2007 10:33
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This just gets better and better!!

Trouble at the moment is, when I describe to some people how my VFX PAP2T box works and what I can do with it (and how little I pay for it), they don't believe me as they swear it can't be that simple and there must be some horrible catch somewhere. With these additional services it's gonna be hard to convince people that I'm not making it all up Tongue out

Andrew



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  Reply # 72182 25-May-2007 11:01
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These new features look great. Any word on pricing? Like will these become standard feature or a premium service you pay a few extra $$ a month for?




Chorus has spent $1.4 billion on making their xDSL broadband network faster. If your still stuck on ADSL or VDSL, why not spend from $150 on a master filter install to make sure you are getting the most out of your connection?
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  Reply # 72198 25-May-2007 13:01
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What fantastic features! They would certainly help allow one to manage all those calls from people that you really don't want to speak to at certain times of the day.


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  Reply # 72201 25-May-2007 13:23
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yes ... very interested.

Do you need another volunteer for the trial?

thanks

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  Reply # 72205 25-May-2007 13:45
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Yip i'd be interested as well. Theme follows the others that have replied re. controling unwanted calls at certain times however might be that other ideas come up once you have the features on how to use them in other ways.







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  Reply # 72230 25-May-2007 16:48
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excellent extension to existing features. I would definitely use them.




that would be an ecumenical matter

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  Reply # 72236 25-May-2007 17:12
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Exactly the features we need I look foward to using it in the near future

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  Reply # 72241 25-May-2007 17:44
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Yes, it is about time someone offered these types of services here. Very useful, count me in!

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  Reply # 72294 26-May-2007 15:08
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Is it possible to have differnt voicemail OGM's on VFX, particularly in conjunction with time based rules. For example can I have my calls forward to VM after hours and play an 'After Hours' OGM with office hours, emergency contact etc? (Or better still, press 1 to transfer to mobile like you can on Tcom Call Minder)




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  Reply # 72319 26-May-2007 19:20
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adamj: Is it possible to have differnt voicemail OGM's on VFX, particularly in conjunction with time based rules. For example can I have my calls forward to VM after hours and play an 'After Hours' OGM with office hours, emergency contact etc? (Or better still, press 1 to transfer to mobile like you can on Tcom Call Minder)


You can already do the "press 1 to transfer..." although it is actually press 0. You will find this via the web portal under messaging / voice management - "Transfer on '0' to Phone Number"

As for the OGM for various schedule, I think this will be an option with the advanced features (though not 100% sure).




Chorus has spent $1.4 billion on making their xDSL broadband network faster. If your still stuck on ADSL or VDSL, why not spend from $150 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
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  Reply # 72323 26-May-2007 19:44
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adamj: Is it possible to have differnt voicemail OGM's on VFX, particularly in conjunction with time based rules.

In the Standard VFX feature set, you have the ability to record separate OGMs for BUSY and NO ANSWER.  Both of these can be recorded by using a standard phone from the Voice Portal.

In addition to this, you can load up to another 3 Alternate No Answer Greetings as .WAV files via the web-based Control Panel.

So, a total of 5 different OGMs can be recorded, which should be plenty for most people I think.
 
adamj: For example can I have my calls forward to VM after hours and play an 'After Hours' OGM with office hours, emergency contact etc? (Or better still, press 1 to transfer to mobile like you can on Tcom Call Minder)

During the After Hours period of the Time Schedule (or any other period which you may nominate), you don't have to transfer to Voice Mail.  That is just the way I wanted it to work in my situation.

Instead you can Forward the Incoming Call to any phone number you choose, for example your mobile.  In this case, you will be billed for the Land->Mobile portion of the call @ 30c per minute incl. GST.

Another way of handling calls when you are out of the office is record a "No Answer" greeting giving callers the option to press "0" to transfer to your mobile (or any other number you may wish to use).  In other words, it works in EXACTLY the same way as Telecom Call Minder which also uses the "0" button, if I remember correctly.  Once again, if the caller presses "0" you will be billed for the outgoing portion of the call unless you choose another local number to forward to.

I think it's safe to say that the VFX Voice Messaging / Greetings / Call Forwarding options are so comprehensive, that there is bound to be some way of accomplishing whatever it is that you want to do.

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  Reply # 72326 26-May-2007 19:49
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I am wanting it to go to VM after hours, but just give them the option of transfering to mobile if the call is urgent. But I would want to have a specific greeting after hours that is different from the busy/no answer one for during the day.




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  Reply # 72330 26-May-2007 20:05
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Yea, I'm quite keen for an after hours greeting too. Asked Phil about this one a while back, and he tended to indicate that this may be possible with the new feature set (similar to having the current busy or unavailable greetings). Not sure how the push 0 bit would work. Possibly that would be active all the time, but you only mention it in the after-hours greeting.




Chorus has spent $1.4 billion on making their xDSL broadband network faster. If your still stuck on ADSL or VDSL, why not spend from $150 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com


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  Reply # 72394 27-May-2007 14:30
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Another useful feature would be dialing a predefined number as soon as you pick up the handset, e.g. when a babysitter is looking after the kids they do not have to search for your mobile number or speed dial codes, they simply lift the handset and say within 2 seconds it dials your mobile.  The short delay would allow you to cancel it when you get home, or allows you to start dialing a different number.  (Then I can also paint the phone red and pretend I am in the White House...)  This can also be useful to simplify hooking up to an alarm system to dial a predefined number.  Only a relay is needed to create an "off hook" condition.

I guess there is no end to possibilities and this one might be useless for many, but thought I'd give the idea anyway as it might spark other ideas.

EDIT:  Just to make it clear, this is a suggestion and not a feature.  But I would love to see this become a feature!




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