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Topic # 13710 25-May-2007 08:40
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Hi

can some nice person at WXC , Check to see what plan I am on. I am suppose to be on flood with 5gb. But I checked
my router and the max attainable speed was something like 2575 and up was 576. I will give the help desk a ring Smile

Username wpmoore

Thanks Warrick





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Reply # 72166 25-May-2007 09:33
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Looking on the XNet homepage I can see there was 2 scheduled Telecom outages this morning to "rearrange" things.  One was in the central North Island, the other was in Blockhouse Bay.  This morning at about 7:30 when I wanted to check e-mail my connection was down, it has not happened to me in the month that I've been with XNet.  I rebooted my modem and then it was connected to the DNS server but still no internet.  About 2 minutes later it came right, which is much longer than what my modem normally takes to reconnect.  I suppose these things are related.  My connection to the exchange has suddenly gone up from about 5Mbps to 6Mbps (but I'm on the basic, dripping planTongue out)

If your problem is related, I am sure XNet will sort it out.  Also, it is handy to know that at the top of the XNet homepage you can click on the nework status messages and get a complete list of current events.




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  Reply # 72167 25-May-2007 09:33
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An upload speed of 576 indicates your are on "flood", otherwise this would be about 160 (for a 128k up). As for your download speed, this is either distance from exchange, or a fault on the line causing ADSL degradation, or maybe the DSLAM has a slow link from Telecom, so they cap that speed.




Chorus has spent $1.4 billion on making their xDSL broadband network faster. If your still stuck on ADSL or VDSL, why not spend from $150 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
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