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mattbush

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#137971 15-Dec-2013 12:31
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I am a gamer and use a gaming voice service called Ventrilo that is hosted by typefrag.com.

However the last two days I have had really bad ping and been unable to use the service which is annoying my fellow gamers. The ping inside ventrilo is ranging from 150 to 10,000 .

It doesnt seem to be affecting browsing or gaming just ventrilo.

I have attached a tracert below hoping someone can see a problem :)


Tracing route to neon.typefrag.com [66.151.55.165]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 57 ms 11 ms 9 ms lo0.internet.ivpn.pe25.telstraclear.net [218.101.61.124]
4 19 ms 19 ms 21 ms ie2-g-0-0-0.telstraclear.net [203.98.50.2]
5 26 ms 18 ms 19 ms ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.50.251]
6 143 ms 143 ms 143 ms te7-3.ccr01.sjc05.atlas.cogentco.com [38.122.92.105]
7 143 ms 143 ms 144 ms te0-3-0-7.ccr21.sjc01.atlas.cogentco.com [154.54.6.73]
8 156 ms 157 ms 157 ms be2162.mpd21.lax01.atlas.cogentco.com [154.54.27.173]
9 160 ms 208 ms 208 ms te7-1.mag02.lax01.atlas.cogentco.com [154.54.47.166]
10 * 150 ms 152 ms internap.com [38.104.82.234]
11 151 ms 151 ms 153 ms border1.po2-20g-bbnet2.lax010.pnap.net [216.52.255.103]
12 151 ms 150 ms 151 ms 66.151.55.165


thanks in advance

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michaelmurfy
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  #952526 15-Dec-2013 12:41
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You using WiFi or ethernet?




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mattbush

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  #952536 15-Dec-2013 13:16
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wifi but was fine before the cable was cut in this area last week

timmmay
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  #952539 15-Dec-2013 13:45
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Suggest you do a traceroute until it shows the problem you're complaining about. That one you posted looks fine.



Jimbob999
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  #952561 15-Dec-2013 14:38
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I too have had problems since the outage last week although mine are different. I have no connection but can sometimes get it to work for a short time by cycling my modem. Now I am having to wait till Tuesday for a technician which is pretty frustrating to say the least.

mattbush

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  #952577 15-Dec-2013 15:07
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looks like there are still issues after the Raumati area outage

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