Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




43 posts

Geek


#138626 10-Jan-2014 19:27
Send private message

Hi all,

I got a new SIP phone to test the other day - a Aastra 57i. Got it going with my OpenVFX line great after wrestling with a few settings. Went for a day then locked up for some unknown reason. Rebooted the phone and it wouldn't register.

I went into the web UI of the phone and it tells me I was getting a 405 error, which when I looked up the SIP code it means "Method not allowed".

I double checked all the settings and all seemed fine so I was a bit stumped.

I then went back to my previous SIP device - an app called Bria on my iPhone - this has worked great for the last 2-3 months - now this too says the same - "405 - method not allowed" and fails to register.

So at this stage I figure - sounds like a WxC issue, maybe my account is blocked for some reason. So I call support, and am told Open VFX, no support, try Geekzone. So, here I am.

Any ideas?

Pretty disappointed to tell the truth that there wasn't even anyone that was prepared/able to look in to the problem until Monday. OpenVFX, I know, so I appreciate no support for my device, no issue there. If I wanted this kind of non-service I'd have gone with 2talk...

Create new topic
Dangerous Chocolate
179 posts

Master Geek

Lifetime subscriber

  #964905 10-Jan-2014 20:35
Send private message

I'm using Open VFX also, and whenever I change devices (or factory reset them) I tend to have problems. It seems to register fine and make outgoing calls, but no incoming calls.

What is needed in my case is for the support desk to clear or delete the current registration - after that I was able to try registering again and iw was successful.

This might be worth trying in your case, good luck!

Cheers




43 posts

Geek


  #964909 10-Jan-2014 20:57
Send private message

Thanks for that - I know what you mean about the registration issue when changing devices. Unfortunately no registration is showing in the portal this time, and support aren't prepared to do anything until Monday.

Thanks for the response :)

 
 
 
 




43 posts

Geek


#965209 11-Jan-2014 18:52
Send private message

Nevermind people, I've switched to 2talk (everything working fine now) and initiated a number port for my landline.

Thanks for reading :)

897 posts

Ultimate Geek

Subscriber

  #967866 15-Jan-2014 23:11
Send private message

Virgil: I'm using Open VFX also, and whenever I change devices (or factory reset them) I tend to have problems. It seems to register fine and make outgoing calls, but no incoming calls.

What is needed in my case is for the support desk to clear or delete the current registration - after that I was able to try registering again and iw was successful.

This might be worth trying in your case, good luck!

Cheers



You don't need to call the help desk just turn the device off, and leave it off for a few minutes (2 should do it) turn it on and it will register first time.

Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Samsung Announces 2020 QLED TV Range
Posted 20-May-2020 16:29


D-Link A/NZ launches AI-Powered body temperature measuring system
Posted 20-May-2020 16:22


NortonLifeLock Online Banking Protection now available for New Zealand banks
Posted 20-May-2020 16:14


SD Express delivers new gigabyte speeds for SD memory cards
Posted 20-May-2020 15:00


D-Link A/NZ launches Nuclias cloud managed network solution hosted in Australia
Posted 11-May-2020 17:53


Logitech introduces new video streaming solution for home studios
Posted 11-May-2020 17:48


Next generation Volvo cars to be powered by Luminar LiDAR technology
Posted 7-May-2020 13:56


D-Link A/NZ launches Wi-Fi Certified EasyMesh system
Posted 7-May-2020 13:51


Spark teams up with Microsoft to bring Xbox All Access to New Zealand
Posted 7-May-2020 13:01


Microsoft plans to establish its first datacenter region in New Zealand
Posted 6-May-2020 11:35


Genesis School-gen has joined forces with Mind Lab Kids
Posted 1-May-2020 12:53


Malwarebytes expands into privacy with fast, frictionless VPN
Posted 30-Apr-2020 16:06


Kordia to donate TV airtime on Channel 200 to community groups
Posted 30-Apr-2020 16:00


OPPO A91 is a high specs mid-range smartphone
Posted 23-Apr-2020 16:44


NordVPN rolling out NordLynx new generation VPN protocol based on WireGuard
Posted 23-Apr-2020 16:37



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.