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566 posts

Ultimate Geek
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TelstraClear

Topic # 14059 13-Jun-2007 09:41
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We will be carrying out work to upgrade our network in Kapiti.


Whilst we carry out this work we need to implement a minor outage affecting all cable modem services. If you have digital television, your Electronic Programme Guide will also be affected during this time.


The outage period is planned from midnight on Sunday 17th of June to 6am on Monday 25th of June 2007. The individual impact on your service will be once only during this period, for a maximum of 30 minutes.


You may need to turn your cable modem off and on again at the wall to reset it.

We apologise for this disruption to service and any inconvenience this may cause you.


If you have any questions regarding this notice, or your service has not fully returned by 6am please contact our customer care team on 0508 888 800 and ask for faults.

Murray Judd
Product Manager - Consumer Internet
TelstraClear


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566 posts

Ultimate Geek
+1 received by user: 2

Trusted
TelstraClear

  Reply # 75643 22-Jun-2007 13:23
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This upgrade has been postponed and this work will now be re-scheduled for a later date.

Murray Judd
Product Manager - Consumer Internet
TelstraClear

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