I called Vodafone the other day, Wednesday I think it was, as our 12 month contract, for our home connection, finishes on the 28th of this month and the deal that we got will expire.
This means that my 40GB plan will cost an extra $30 a month!
I wanted to talk to someone to see what deal Vodafone had to offer us this time or if we would be better off looking at another provider.
The guy on the phone was very friendly but couldn't answer my questions and tried to put me through to the correct department.
After not being able to get through he said someone would call me back within 2 business days.
I thought that was OK and hung up. About 5-10 minutes later the guy called back and said that I wouldn't actually get a call for 10 business days!
Now that's too long especially when I told him I would be looking at other providers.
Do Vodafone want to keep us as a customer or not?
Can anyone from Vodafone tell me what deal we could get now?
We are currently on a homeline & broadband plan with the free 40GB of data @ $75 per month. (Originally a TelstraClear deal)
This has been a good plan with us only going over the 40GB once in the 12 months.
We don't make any calls on the landline except for local as we use our mobiles.
I've spoken to Slingshot who can offer a homeline & broadband plan, with 40GB data with rollover, free 500GB Mega account, free modem, free global mode and a 200GB block of data, all for $74 a month. (Can't get it for $69 as per their website because of our location)
Should I just go for that?