DSL Slow Down

Forums › One New Zealand (including Vodafone, WxC, Farmside) › DSL Slow Down

crazed

484 posts

Ultimate Geek

Trusted

#140858 22-Feb-2014 17:41

Anybody having ADSL issues at present with Vodafone at present?

Net has died for us at present, started about 15 minutes ago or so, Can get into Geekzone, but that's it, everything else takes forever to load or times out including Google and FB

CraZeD,
Your friendly Southern Geeky Fellow :P

Coil

6614 posts

Uber Geek
Inactive user

#992456 22-Feb-2014 17:43

Do you have PPP?
Your DSL sync speeds didnt drop, Are you on red network or wholesale (chorus)
Can you ping?

Cheers

crazed

484 posts

Ultimate Geek

Trusted

#992460 22-Feb-2014 17:48

Yea Modem is connected, and have done a reset on it and comes back up no issue at all, but everything is dead slow except Geekzone.

Twitter is unaccessable, NZherald and Stuff.co.nz are dead slow, and don't load properly. I have included pings below.

C:\Users\crazed>ping geekzone.co.nz

Pinging geekzone.co.nz [162.159.243.82] with 32 bytes of data:
Reply from 162.159.243.82: bytes=32 time=259ms TTL=52
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 162.159.243.82:
Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Approximate round trip times in milli-seconds:
Minimum = 259ms, Maximum = 259ms, Average = 259ms

C:\Users\crazed>ping google.co.nz

Pinging google.co.nz [203.97.26.53] with 32 bytes of data:
Reply from 203.97.26.53: bytes=32 time=85ms TTL=61
Reply from 203.97.26.53: bytes=32 time=63ms TTL=61
Reply from 203.97.26.53: bytes=32 time=85ms TTL=61
Reply from 203.97.26.53: bytes=32 time=72ms TTL=61

Ping statistics for 203.97.26.53:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 63ms, Maximum = 85ms, Average = 76ms

C:\Users\crazed>ping nzherald.co.nz

Pinging nzherald.co.nz [202.175.135.91] with 32 bytes of data:
Request timed out.
Request timed out.
Reply from 202.175.135.91: bytes=32 time=73ms TTL=55
Reply from 202.175.135.91: bytes=32 time=79ms TTL=55

Ping statistics for 202.175.135.91:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 73ms, Maximum = 79ms, Average = 76ms

C:\Users\crazed>ping www.facebook.co.nz

Pinging star.c10r.facebook.com [31.13.70.49] with 32 bytes of data:
Request timed out.
Reply from 31.13.70.49: bytes=32 time=219ms TTL=85
Request timed out.
Request timed out.

Ping statistics for 31.13.70.49:
Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Approximate round trip times in milli-seconds:
Minimum = 219ms, Maximum = 219ms, Average = 219ms

C:\Users\crazed>

CraZeD,
Your friendly Southern Geeky Fellow :P

Coil

6614 posts

Uber Geek
Inactive user

#992463 22-Feb-2014 17:53

Traceroute would be nice.
I cant see any known issues or if there are some developing on our side.

crazed

484 posts

Ultimate Geek

Trusted

#992470 22-Feb-2014 17:59

C:\Users\crazed>tracert facebook.com

Tracing route to facebook.com [173.252.110.27]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms NB6PLUS4W.home [192.168.1.1]
2 29 ms 26 ms 26 ms 121.74.32.1
3 55 ms 49 ms 49 ms ie2-g-0-0-0.telstraclear.net [203.98.50.2]
4 112 ms 104 ms 105 ms ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.
50.251]
5 106 ms * 92 ms unknown.telstraglobal.net [134.159.174.37]
6 244 ms 253 ms 254 ms i-0-0-4-0.tlot-core01.bx.telstraglobal.net [202.
84.142.118]
7 239 ms 245 ms 372 ms i-0-0-0-5.tlot02.bi.telstraglobal.net [202.40.14
9.154]
8 247 ms 242 ms 243 ms xe-1-3-1.pr01.lax1.tfbnw.net [103.4.96.49]
9 * * * Request timed out.
10 315 ms 301 ms 290 ms ae13.bb02.atl1.tfbnw.net [31.13.28.111]
11 * 338 ms 282 ms ae7.bb02.frc1.tfbnw.net [31.13.24.44]
12 302 ms 289 ms 294 ms ae2.dr02.frc1.tfbnw.net [31.13.24.21]
13 * * * Request timed out.
14 * * * Request timed out.
15 297 ms 295 ms 293 ms facebook.com [173.252.110.27]

Trace complete.

C:\Users\crazed>tracert www.stuff.co.nz

Tracing route to a1784.g.akamai.net [203.97.86.216]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms NB6PLUS4W.home [192.168.1.1]
2 41 ms 31 ms 54 ms 121-74-32-1.telstraclear.net [121.74.32.1]
3 103 ms 105 ms 102 ms a23-5-176-1.deploy.static.akamaitechnologies.com
[23.5.176.1]
4 * * * Request timed out.
5 * 94 ms 85 ms www.stuff.co.nz [203.97.86.216]

Trace complete.

C:\Users\crazed>tracert www.nzherald.co.nz

Tracing route to www.nzherald.co.nz [203.99.67.14]
over a maximum of 30 hops:

1 <1 ms 1 ms 1 ms NB6PLUS4W.home [192.168.1.1]
2 55 ms 28 ms 28 ms 121-74-32-1.telstraclear.net [121.74.32.1]
3 * 110 ms 105 ms 203.97.11.217
4 107 ms * 104 ms lnk-degussa.atm12-3-129.u12.brh.telstraclear.net
[203.98.23.238]
5 102 ms * 118 ms 203.99.66.10
6 108 ms * * mobile.nzherald.co.nz [203.99.67.14]
7 * 106 ms 95 ms mobile.nzherald.co.nz [203.99.67.14]

Trace complete.

C:\Users\crazed>tracert www.trademe.co.nz

Tracing route to www.trademe.co.nz [202.162.72.2]
over a maximum of 30 hops:

1 <1 ms 1 ms 1 ms NB6PLUS4W.home [192.168.1.1]
2 33 ms 27 ms 26 ms 121-74-32-1.telstraclear.net [121.74.32.1]
3 102 ms * 105 ms 203.167.225.18
4 108 ms 116 ms 108 ms 203.167.225.19
5 104 ms * * 202.21.128.139
6 * 98 ms 97 ms www.trademe.co.nz [202.162.72.2]

Trace complete.

C:\Users\crazed>

CraZeD,
Your friendly Southern Geeky Fellow :P

michaelmurfy

meow
13265 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#992471 22-Feb-2014 18:01

I noticed some issues today on Vibe. My Bigpipe connection is working fine. Maybe upstream routing issues?

Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.

crazed

484 posts

Ultimate Geek

Trusted

#992472 22-Feb-2014 18:02

Yea sync speeds are fine etc but browsing speeds have ground to a halt, sites eventually load but over several minutes. its better than it was 10 minutes ago, but still painful

CraZeD,
Your friendly Southern Geeky Fellow :P

crazed

484 posts

Ultimate Geek

Trusted

#992511 22-Feb-2014 18:47

Nope no improvement Tim, still bad, can't get into Facebook, twitter or gpforums and nzherald and stuff just load painfully slow. Even Vodafone's website is sluggish.

Its like dialup!

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\crazed>tracert www.google.co.nz

Tracing route to www.google.co.nz [74.125.237.216]
over a maximum of 30 hops:

1 <1 ms 1 ms 1 ms NB6PLUS4W.home [192.168.1.1]
2 27 ms 31 ms 26 ms lo0.internet.ivpn.pe23.telstraclear.net [121.74.
32.1]
3 49 ms 49 ms 49 ms ie2-g-0-0-0.telstraclear.net [203.98.50.2]
4 118 ms 110 ms 103 ms ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.
50.251]
5 120 ms 115 ms * gi2-20.akl-grafton-bdr1.ihug.net [203.109.130.41
]
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 136 ms 134 ms 143 ms www.google.co.nz [74.125.237.216]

Trace complete.

C:\Users\crazed>tracert www.gpforums.co.nz

Tracing route to www.gpforums.co.nz [112.109.87.90]
over a maximum of 30 hops:

1 <1 ms 1 ms 1 ms NB6PLUS4W.home [192.168.1.1]
2 74 ms 31 ms 28 ms lo0.internet.ivpn.pe23.telstraclear.net [121.74.
32.1]
3 96 ms 96 ms 97 ms 203.167.232.169
4 * 115 ms 116 ms 203.167.232.174
5 118 ms 104 ms 122 ms ge-0-3-0-2-156.scr02.srv01.akl.VOCUS.net.nz [124
.198.198.170]
6 94 ms 104 ms 99 ms gi3-1399.akmn1-br2.webhost.co.nz [123.100.101.20
6]
7 * 110 ms * gi1-9.akmn1-csw2.webhost.co.nz [119.47.119.146]

8 115 ms * * ge-0-0-47.akmn1-he4-asw1.webhost.co.nz [119.47.1
27.197]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Users\crazed>

CraZeD,
Your friendly Southern Geeky Fellow :P

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

johnr

19282 posts

Uber Geek
Inactive user

#992518 22-Feb-2014 19:04

Might be area specific approx where are you?

Coil

6614 posts

Uber Geek
Inactive user

#992521 22-Feb-2014 19:13

johnr: Might be area specific approx where are you?

This would be across the board or specific to him. Is your throughput affected?
I knows its not accurate but speed test results?
What happens if you run a NSlookup? Have you tried google dns:
8.8.8.8 8.8.4.4

crazed

484 posts

Ultimate Geek

Trusted

#992533 22-Feb-2014 19:54

South Dunedin, Have just tried the DNS switch and that appears to have fixed it for now, The modem was designed to retrieve the DNS settings from Vodafone automatically, Modem connects within few seconds without issue, sync rates etc are still fine.

https://www.speedtest.net/my-result/3323609751
https://www.speedtest.net/my-result/3323611713

Speed is down abit on what it is usually, but still fine for what we use the net for. If it returns with the Google DNS I will let you guys know.

Cheers for your help. :)

CraZeD,
Your friendly Southern Geeky Fellow :P

crazed

484 posts

Ultimate Geek

Trusted

#995653 27-Feb-2014 17:37

Any idea guys? happening again at present.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\crazed>tracert www.nzherald.co.nz

Tracing route to www.nzherald.co.nz [184.154.131.18]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms NB6PLUS4W.home [192.168.1.1]
2 32 ms 35 ms 36 ms 121.74.32.1
3 49 ms 49 ms 49 ms 203.98.50.2
4 72 ms * * 203.98.50.251
5 * * * Request timed out.
6 * * * Request timed out.
7 197 ms * * i-0-4-0-4.eqla01.bi.telstraglobal.net [202.40.14
9.234]
8 * * * Request timed out.
9 * * 195 ms ae0-110g.cr1.lax1.us.nlayer.net [69.31.127.141]

10 * * * Request timed out.
11 * 212 ms * xe-0-2-1.cr2.slc1.us.nlayer.net [69.22.142.150]

12 * 226 ms * 69.22.142.167
13 * * * Request timed out.
14 * 252 ms * 69.31.110.254
15 * * 437 ms as32475.ae7.ar1.ord6.us.nlayer.net [69.31.111.30
]
16 * * * Request timed out.
17 * 247 ms * media.nzherald.co.nz [184.154.131.18]
18 252 ms * * media.nzherald.co.nz [184.154.131.18]
19 * * * Request timed out.
20 244 ms * * media.nzherald.co.nz [184.154.131.18]
21 247 ms * * media.nzherald.co.nz [184.154.131.18]
22 * * * Request timed out.
23 * * * Request timed out.
24 249 ms * 251 ms media.nzherald.co.nz [184.154.131.18]

Trace complete.

C:\Users\crazed>

C:\Users\crazed>tracert www.geekzone.co.nz

Tracing route to www.geekzone.co.nz [162.159.243.82]
over a maximum of 30 hops:

1 <1 ms 1 ms 1 ms NB6PLUS4W.home [192.168.1.1]
2 66 ms 136 ms 44 ms 121.74.32.1
3 50 ms 49 ms 49 ms 203.98.50.2
4 * * * Request timed out.
5 78 ms * * 134.159.174.37
6 * * 102 ms i-0-0-4-0.sydo-core02.bx.telstraglobal.net [202.
84.142.153]
7 99 ms 99 ms 95 ms 202.84.223.41
8 * 152 ms 153 ms i-6-0-0.pthp-core01.bi.telstraglobal.net [202.84
.143.142]
9 203 ms * * i-0-0-0.6ntp-core01.bx.telstraglobal.net [202.84
.143.2]
10 208 ms * 199 ms 202.84.243.82
11 * * * Request timed out.
12 * * * Request timed out.
13 * 230 ms 278 ms 61.14.157.9
14 * * * Request timed out.
15 * * * Request timed out.
16 * 222 ms * jobs.geekzone.co.nz [162.159.243.82]
17 * * * Request timed out.
18 * * 222 ms jobs.geekzone.co.nz [162.159.243.82]

Trace complete.

C:\Users\crazed>

CraZeD,
Your friendly Southern Geeky Fellow :P

johnr

19282 posts

Uber Geek
Inactive user

#995657 27-Feb-2014 17:41

If you do a speedtest on speedtest.net to the local server what do you get?

crazed

484 posts

Ultimate Geek

Trusted

#995661 27-Feb-2014 17:45

Site doesn't load properly, none of the CSS loads, and when I attempt to do the speedtest itself it times out.

CraZeD,
Your friendly Southern Geeky Fellow :P

crazed

484 posts

Ultimate Geek

Trusted

#995665 27-Feb-2014 17:51

ok looks like it has just come back up and going, but still alittle sluggish. Its random, different times of the day and week each time, lasts sometimes afew minutes, other times up to 30 minutes. Its nothing at my end that I can see or find. EDIT: Oh and just to point out, this is with Google DNS and TCL/Vodafone DNS, makes no difference, I swapped them around again and made no difference.

C:\Users\crazed>tracert www.nzherald.co.nz

Tracing route to www.nzherald.co.nz [184.154.131.18]
over a maximum of 30 hops:

1 2 29 ms 32 ms 27 ms lo0.internet.ivpn.pe23.telstraclear.net [121.74.
32.1]
3 54 ms 49 ms 49 ms ie2-g-0-0-0.telstraclear.net [203.98.50.2]
4 93 ms 46 ms 46 ms ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.
50.251]
5 49 ms 49 ms 48 ms unknown.telstraglobal.net [134.159.174.37]
6 175 ms 174 ms 171 ms i-0-6-4-0.tlot-core01.bx.telstraglobal.net [202.
84.142.110]
7 172 ms 171 ms 171 ms i-0-4-0-4.eqla01.bi.telstraglobal.net [202.40.14
9.234]
8 173 ms 172 ms 171 ms nlayer-peer.eqla01.pr.telstraglobal.net [134.159
.61.42]
9 171 ms 170 ms 171 ms ae0-110g.cr1.lax1.us.nlayer.net [69.31.127.141]

10 217 ms 171 ms 178 ms ae4-50g.cr1.lax2.us.nlayer.net [69.31.124.114]
11 186 ms 191 ms 239 ms xe-0-2-1.cr2.slc1.us.nlayer.net [69.22.142.150]

12 204 ms 197 ms 202 ms xe-0-0-0.cr1.den1.us.nlayer.net [69.22.142.167]

13 228 ms 227 ms 227 ms xe-4-0-0.cr2.ord1.us.nlayer.net [69.22.142.168]

14 222 ms 224 ms 224 ms ae2-20g.ar1.ord6.us.nlayer.net [69.31.110.254]
15 220 ms 250 ms 220 ms as32475.ae7.ar1.ord6.us.nlayer.net [69.31.111.30
]
16 222 ms 220 ms 223 ms aswg-ek113.ord03.singlehop.net [173.236.1.238]
17 236 ms 232 ms 264 ms media.nzherald.co.nz [184.154.131.18]

Trace complete.

C:\Users\crazed>tracert www.geekzone.co.nz

Tracing route to www.geekzone.co.nz [162.159.243.82]
over a maximum of 30 hops:

1 2 27 ms 36 ms 59 ms lo0.internet.ivpn.pe23.telstraclear.net [121.74.
32.1]
3 49 ms 49 ms 49 ms ie2-g-0-0-0.telstraclear.net [203.98.50.2]
4 46 ms 46 ms 46 ms ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.
50.251]
5 50 ms 48 ms 47 ms unknown.telstraglobal.net [134.159.174.37]
6 72 ms 72 ms 74 ms i-0-0-4-0.sydo-core02.bx.telstraglobal.net [202.
84.142.153]
7 73 ms 71 ms 72 ms i-0-6-0-1.sydo-core01.bi.telstraglobal.net [202.
84.223.41]
8 125 ms 126 ms 125 ms i-6-0-0.pthp-core01.bi.telstraglobal.net [202.84
.143.142]
9 173 ms 173 ms 173 ms i-0-0-0.6ntp-core01.bx.telstraglobal.net [202.84
.143.2]
10 175 ms 178 ms 177 ms i-0-3-0-0.6ntp02.bi.telstraglobal.net [202.84.24
3.82]
11 178 ms 177 ms 177 ms pacnet-peer.6ntp02.pr.telstraglobal.net [202.126
.173.98]
12 187 ms 190 ms 187 ms te0-3-0-3.wr2.sin0.asianetcom.net [61.14.158.42]

13 218 ms 223 ms 211 ms te0-1-0-0.wr2.hkg0.asianetcom.net [61.14.157.9]

14 210 ms 196 ms 200 ms xe0-0-1.gw2.hkg9.asianetcom.net [61.14.157.178]

15 203 ms 198 ms 206 ms CDF-0002.gw1.hkg4.asianetcom.net [202.147.17.182
]
16 208 ms 204 ms 199 ms jobs.geekzone.co.nz [162.159.243.82]

Trace complete.

C:\Users\crazed>

CraZeD,
Your friendly Southern Geeky Fellow :P