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510 posts

Ultimate Geek


# 14186 20-Jun-2007 15:02
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Hi

I can't seem to be able to directly access my voice mail through the aliases option.
I have my cell phone number entered. It has been working before.
I have tried deleting and re entering the number...but no luck.

Any ideas.




"In the end, it's not the years in your life that count. It's the life in your years." -
  --  Abraham lincoln

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  # 75344 20-Jun-2007 16:18
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wmoore: Hi

I can't seem to be able to directly access my voice mail through the aliases option.
I have my cell phone number entered. It has been working before.
I have tried deleting and re entering the number...but no luck.

Any ideas.


Are you blocking Caller ID? I believe your number needs to come through for this to work.




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  # 75349 20-Jun-2007 16:35
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Thanks for the info, the issue is now resolved, we found an issue with mobiles coming into the system and required some digit changes to present the Mobile Number correctly to the Voicemail System.

Please try again and let me know if any issues




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510 posts

Ultimate Geek


  # 75367 20-Jun-2007 17:45
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maverick: Thanks for the info, the issue is now resolved, we found an issue with mobiles coming into the system and required some digit changes to present the Mobile Number correctly to the Voicemail System.

Please try again and let me know if any issues


All is working fine now.

Thanks again.




"In the end, it's not the years in your life that count. It's the life in your years." -
  --  Abraham lincoln

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