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Forums › One NZ (including Farmside) › Facebook authentication SMS: Message format not support on Vodafone NZ?
freitasm

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#142690 20-Mar-2014 22:43
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I have been trying for some time now to setup 2FA on my Facebook account. Part of the process is to receive a SMS to confirm the codes.

On my Windows Phone nothing shows up and on my HTC One this is what appears:



Could anyone please confirm you can receive SMS from Facebook on Vodafone?




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jarledb
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  #1010284 20-Mar-2014 22:53
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Just signed up for text messages through Facebook and I have the 2 factor authentication set up already.

On Vodafone (have have been all along). Been using iPhones though, not sure that makes a difference.




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freitasm

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  #1010285 20-Mar-2014 22:54
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I wonder why, oh why, someone is messing with the SMS coming to my number.




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  #1010380 21-Mar-2014 07:52
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I have Facebook 2FA on my Vodafone number ported to 2degrees then Telecom working fine on my Lumia 720. Also worked when I had a Lumia 520



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  #1010391 21-Mar-2014 08:27
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dm2000: I have Facebook 2FA on my Vodafone number ported to 2degrees then Telecom working fine on my Lumia 720. Also worked when I had a Lumia 520


So it works fine on 2Degrees + Spark. You haven't tested this on Vodafone right?

freitasm

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  #1010392 21-Mar-2014 08:29
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I have the problem with two different handsets. It is either my number or Vodafone overall, trying to find out.




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  #1010393 21-Mar-2014 08:30
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Email me the examples and I will check what is getting sent to Vodafone

 
 
 
 

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  #1011264 23-Mar-2014 10:37
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Why use SMS codes?  I've got my Facebook set up with Google Authenticator so no mucking about with text messages or network coverage.  Wouldn't that be better?

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  #1011271 23-Mar-2014 10:59
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I have Google Authenticator setup but it's not enabled. To enable it you now have to confirm you have a mobile in case your Authenticator goes missing and you want to receive a backup code via SMS.

Without this you can't enable Authenticator.




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freitasm

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  #1011272 23-Mar-2014 11:01
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  #1011358 23-Mar-2014 14:11
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Hmm, that seems stupid.  I think I prefer the Google approach where they just hand you a couple of static codes and tell you to keep them in your wallet.

freitasm

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  #1011360 23-Mar-2014 14:12
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Yes, and that's what others do as well. The whole SMS is a pain.




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freitasm

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  #1020602 8-Apr-2014 13:14
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After lots of testing, involving Telecom and Run the Red, JohnR came up with a solution: Facebook uses its own routing, based on YOUR choice of operator, not porting tables. It seems I authenticated the number while at Telecom and Facebook would send the SMS with a specific message type. Once I moved to Vodafone that would be incorrect, hence the problem.

Removed the number, authenticated it again with Vodafone as operator and it works now.




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  #1020612 8-Apr-2014 13:17
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So you essentially turned it off and back on again... Isn't that step one? :)

freitasm

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  #1020614 8-Apr-2014 13:19
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Basically.




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  #1020623 8-Apr-2014 13:23
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didnt know about using google authenticator, thanks for the tip.  

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