Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Obraik

1617 posts

Uber Geek


#143368 12-Apr-2014 13:49
Send private message

Would someone on VFX be able to do a test for me and see if you can dial 00800 7666 7666 (Apple Support)?  When I dial it, I get a recorded message saying it's not a valid number

Create new topic
dimsim
733 posts

Ultimate Geek

Trusted
Lifetime subscriber

  #1023980 12-Apr-2014 14:12
Send private message

I suspect they have that number wrong on their website. Certainly doesn't work for me.

 


From Wiki: Toll-free numbers begin with 0508 or 0800, usually followed by 6 digits (some numbers on 0800 have seven digits)

Affiliate link
 
 
 

Affiliate link: LastPass securely stores your passwords and other personal data.
Obraik

1617 posts

Uber Geek


  #1023981 12-Apr-2014 14:14
Send private message

It's certainly correct, although it is odd.  I can dial it fine from other phones, like my Vodafone cell phone

RunningMan
7071 posts

Uber Geek


  #1024045 12-Apr-2014 16:41
Send private message

dimsim: I suspect they have that number wrong on their website.


Not correct. They have been using that number for end user support from NZ for 13 or 14 years.

It doesn't go through on VFX when I tried though...



sbiddle
30853 posts

Uber Geek

Retired Mod
Trusted
Biddle Corp
Lifetime subscriber

  #1024070 12-Apr-2014 17:32
Send private message

dimsim: I suspect they have that number wrong on their website. Certainly doesn't work for me.
From Wiki: Toll-free numbers begin with 0508 or 0800, usually followed by 6 digits (some numbers on 0800 have seven digits)


It's not the wrong number.

+800 is the UIFN range for international toll free.

 

DjShadow
3852 posts

Uber Geek

ID Verified
Trusted

  #1024077 12-Apr-2014 17:56
Send private message

Its def a valid phone number, I had to ring Qantas once using a 00800 number

sbiddle
30853 posts

Uber Geek

Retired Mod
Trusted
Biddle Corp
Lifetime subscriber

  #1024078 12-Apr-2014 18:00
Send private message

I just checked from home and it's not working on VFX.

Similar issue happened many years ago..http://www.geekzone.co.nz/forums.asp?forumid=65&topicid=11655



gregmcc
2032 posts

Uber Geek

ID Verified
Trusted
Lifetime subscriber

  #1024079 12-Apr-2014 18:07
Send private message

I tried this a few weeks ago as well from both a 2talk voip, POTS, VF cell, telecom cell and got invalid number for all of them.

Managed to get a call back from apple and advised them, but the insisted that it's correct and valid



Behodar
8366 posts

Uber Geek

Trusted
Lifetime subscriber

  #1024080 12-Apr-2014 18:09
Send private message

I haven't called for several years, but as a workaround it used to be possible to call the Apple Store instead (0800 692 7753) and have them forward you to AppleCare.

Yabanize
2337 posts

Uber Geek


  #1024105 12-Apr-2014 19:16
Send private message

Yeah if you ring 0800 My Apple it can put you through to technical support

Obraik

1617 posts

Uber Geek


  #1024113 12-Apr-2014 19:29
Send private message

I called VFX a little after seeing a few replies on here and they confirmed it as an issue and plan to get a fix for it next week.  I did see that historic post during some Googling so I guess something broke again.

I did manage to get through with my free 2talk account though.

chewster
127 posts

Master Geek

Trusted

  #1024174 12-Apr-2014 21:07
Send private message

gregmcc: I tried this a few weeks ago as well from both a 2talk voip, POTS, VF cell, telecom cell and got invalid number for all of them.

Managed to get a call back from apple and advised them, but the insisted that it's correct and valid

Working fine from Prepay and On Account Vodafone mobiles just tested.




If my post helped you, consider my referrals (: Sharesies $5 referral code, Skinny 4GB buddy code, Contact Energy $100 promo code


grudge
266 posts

Ultimate Geek


  #1024784 14-Apr-2014 11:19
Send private message

Chasing this upstream, will let you know once we hear back. Seems to have stopped working around end of February.

grudge
266 posts

Ultimate Geek


  #1025450 15-Apr-2014 10:53
Send private message

This is working again now, please re-test and let me know if you still have issues.

dm2000
299 posts

Ultimate Geek

ID Verified

  #1025458 15-Apr-2014 11:10
Send private message

Working for me (on VFX), although I haven't tried to call the number prior to today

Obraik

1617 posts

Uber Geek


  #1028003 20-Apr-2014 00:51
Send private message

grudge: This is working again now, please re-test and let me know if you still have issues.

Yep, working all good now.  Thanks!

Create new topic





News and reviews »

Samsung Introducing Galaxy Z Flip4 and Galaxy Z Fold4
Posted 11-Aug-2022 01:00


Samsung Unveils Health Innovations with Galaxy Watch5 and Galaxy Watch5 Pro
Posted 11-Aug-2022 01:00


Google Bringing First Cloud Region to Aotearoa New Zealand
Posted 10-Aug-2022 08:51


ANZ To Move to FIS Modern Banking Platform
Posted 10-Aug-2022 08:28


GoPro Hero10 Black Review
Posted 8-Aug-2022 17:41


Amazon to Acquire iRobot
Posted 6-Aug-2022 11:41


Samsung x LIFE Picture Collection Brings Iconic Moments in History to The Frame
Posted 4-Aug-2022 17:04


Norton Consumer Cyber Safety Pulse Report: Phishing for New Bait on Social Media
Posted 4-Aug-2022 16:50


Microsoft Announces New Solutions for Threat Intelligence and Attack Surface Management
Posted 3-Aug-2022 21:54


Seagate Addresses Hyperscale Workloads with Enterprise-Class Nytro SSDs
Posted 3-Aug-2022 21:50


Visa Launching Eco-friendly Payment Solutions in New Zealand
Posted 3-Aug-2022 21:48


NCR Delivers Services to Run Bank of New Zealand ATM Network
Posted 30-Jul-2022 11:06


New HP Portfolio Supports New Era of Hybrid Work
Posted 28-Jul-2022 17:14


Harman Kardon Launches Citation MultiBeam 1100 Soundbar
Posted 28-Jul-2022 17:10


Nanogirl Labs Launches Creator Project
Posted 28-Jul-2022 17:05









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.







GoodSync is the easiest file sync and backup for Windows and Mac