[TelstraClear] Wireless major issue

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infinnity

5 posts

Wannabe Geek

Topic # 14373 30-Jun-2007 19:13

Hey,
Im having some issues with trying to connect to telstraclear through my D link wireless router.
From the start it was working fine. But then the router completely reset itself back to its defaults.
From here i figured i'd just enter in the IP addresses that TCL gave me when i called up to ask.
This didnt do anything! They gave me the IP addres, the default gateway, and both DNS.
I can access the wireless router fine but it wont load any pages for normal internet use.
Can anyone help me try to sort out what is going on and any changes that i need to make to get it working?

The Router im using is a DI-524
It is a clearnet connection

Cheers

freitasm

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Reply # 76394 30-Jun-2007 19:16

I don't think it's a problem with TCL, but rather a DLink issue... I really don't recommend this brand, and if possible I would return this and get either a Belkin, Linksys or Netgear.

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antoniosk

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Reply # 76396 30-Jun-2007 19:22

Hmmm, it sounds like you haven't put the correct settings back in.

I can't remember what the DLink interface looks like, but you need to enter:

STATIC IP settings
YOUR Allocated IP address from TelstraClear
Subnet mask of 255.255.255.0
The gateway address - get this from TCL
Static DNS settings. For wellington they are 203.96.152.4 and 203.96.152.12 - I don't know christchurch's.

And you should be away.

I also highly recommend you upgrade the firmware on the Dlink, but set aside several hours and lots of panadol, as every one I have done has been a complete pig to upgrade.

________

Antonios K

infinnity

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Wannabe Geek

Reply # 76397 30-Jun-2007 19:31

Right. Have tried the set up that you suggested but still nothing. I've got the two DNS settings for CHCH 203.97.33.1 , 203.97.37.1

I've also tried connecting through cable instead of the router and it connects... but has limited or no connectivity. Any thoughts there?

freitasm

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Reply # 76398 30-Jun-2007 19:32

Do you mean you tried connecting the computer directly via cable modem?

If this is the case, remember t configure the network adapter on your PC with all the TCL settings. Then when trying the router again, remember to revert to at least DHCP (Automatic) to start with.

When trying the router, can you test it with an ethernet cable, to make sure it's not the case of wireless interference?

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infinnity

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Wannabe Geek

Reply # 76401 30-Jun-2007 19:46

yes i've tried connecting to it directly via cable. Where do i enter the settings that TCL gave me? in internet protocol for local area connection? if thats where it should be i've done that and its changed off limited or no connectivity but is now only sending data, not recieving any. so i still cant go to any web pages.

freitasm

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Reply # 76403 30-Jun-2007 20:11

Some PCs have more two network interfaces - check that you have modified the correct one. How was your computer working before? Any software firewall? Any new software installed?

Think of things that changed since the last time it worked. It may be a problem on your PC after all...

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infinnity

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Wannabe Geek

Reply # 76608 2-Jul-2007 16:03

Right. Well after an hour fourty on the phone to TLC they game me new DNS numbers that allowed the direct link between modem and computer work fine. Nows its just the issue with the router. Im picking up the wireless signal and connecting to it, the problem now is that the webpages are still not loading up. I can access the Dlink settings for WAN etc and change them but to what?? Any ideas?

hamo

53 posts

Master Geek

Reply # 77649 10-Jul-2007 18:42

I have to concur with MF's first post. I came on here a couple of months ago asking for help with my D-Link setup, and he suggested then buying a Belkin, and since then I've had none of the problems I had with the D-Link, and none of the problems my in-laws have with their Netgear.

davepass

2 posts

Wannabe Geek

Reply # 77858 12-Jul-2007 16:06

How frustrating

I thought you guys were Geeks, and the best advise you can give this person is to go out and spend $200 plus.

Well we dont all have a ton of money like you guys obviously do.

And the admin person Mauricio Freitas

can you actually give advise with some detail or do you just answer questions sortarondaboutways

To access your dlink, you have to add the IP and SUBNET to your PC

192.168.0.45

255.255.255.0

then you type 192.168.0.50 in your browser

this will bring up your dlink setup

goto home tab

goto LAN

type in your ISP details

click apply

reenter the dlink and update

DHCP

set to enable (try without this if t doesnt work )

apply

remove the ip from your PC (automatic)

unplug your cable modem from power

then repower

hope this helps

infinnity

5 posts

Wannabe Geek

Reply # 77929 12-Jul-2007 22:38

Davepass you know your stuff. All working fine now. Only one issue with torrents now (wireless connection keeps on changing to a state where it wont recieve any data) when i try download any torrents it does this. but if im just searching on the net or even watchn vid's on youtube the connection is fine. Is this strage or what?

freitasm

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Reply # 77930 12-Jul-2007 22:49

Davepass, you really know how to make friends on your first post, don't you?

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