Before the "Pit Stop" I could go online at Vodafone to check the balance of our four prepay phones. Now I can see only one phone. Inquiry of VF Customer Service brought the response - we don't do that any more. So they are quite happy to lose my prepay custom just for the tiny cost of the database entries for the balances of our four phones.
Did they tell me they were going to remove the access? No.
Did they make an apology? No.
Am I looking forward to someone else providing GSM service? Too right.