[WXC/VFX] VFX numbers vs TCNZ numbers for local calling.

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [WXC/VFX] VFX numbers vs TCNZ numbers for local calling.

dirtbag

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#14433 3-Jul-2007 13:37

I there, Can someone please tell me if i can have a inbound VFX number in a different toll free area to my TCNZ land line?

cheers

Damon

nzbnw

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Spark NZ

#76725 3-Jul-2007 13:52

No you can't, but I'm sure maverick is around some where and will be able to explain why if someone doesn’t beat him to it!

nzbnw

Niel

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#76739 3-Jul-2007 15:47

I belive it has something to do with 111 call centres need to be able to get your address without asking the caller. And obviously from a business sense you do not want people to register in different areas and end up having no national calls revenue. However, there is nothing stopping you from registering the VFX device and then taking it somewhere else like America or Hong Kong. Not sure how that is explained to the 111 call centres.

On the same note, all modern mobile phones are required to have locating functionality. This is also for 111 services to find the caller. With a VFX device you can trace the IP address to a specific DSL line (if setup for it), not sure if a wireless modem can be traced in the same way. But I do not think the 111 locating requirement will work for VFX. The thinking is flauwed.

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maverick

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WorldxChange

#76741 3-Jul-2007 15:57

Hi at this stage no, due to a couple of reasons, firstly we actually have to comply with some NADS rules these are rules for allocation of Numbers to geographical areas 03 South Island , 04 Wellington 09 Auckland etc. So whilst it is very easy technically to give you a ChCH number but your in Auckland it would break the rules when originating calls. WE know of some people that are doing this but believe that right now it's not correct and they may have issues if challenged over it so until the rules are clarified on this we are only allocating to the correct geographical area sorry

We are working on a product that you may be able to get a number in another region terminating to VFX number that is being worked on and will only be a termination service, ie you will not be able to originate calls.

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Niel

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#76753 3-Jul-2007 17:21

If you e.g. have an office in Auckland and an office in Wellington, can you have an Auckland number and a Wellington number but both billed to an Auckland address? And both numbers can terminate as well as originate calls? Or is there not yet enough clarity in the rules? I guess with VoBB development there are a lot of rules that need be reviewed!

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maverick

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WorldxChange

#76771 3-Jul-2007 18:22

Niel: If you e.g. have an office in Auckland and an office in Wellington, can you have an Auckland number and a Wellington number but both billed to an Auckland address? And both numbers can terminate as well as originate calls? Or is there not yet enough clarity in the rules? I guess with VoBB development there are a lot of rules that need be reviewed!

No Geographical Numbers belong to a Geographical Billing Location ,
eg Auckland Billing Address , Auckland Number if you originate calls,

we are working on a product for termination only, eg ChCH number terminates to a Auckland VFX number, can not be used for outbound calling more to follow on this

Yes a lot of rules and actually we are raising this exact topic at an industry forum next week

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dirtbag

33 posts

Geek

#76793 3-Jul-2007 19:55

Hi all,

Wow i must say i am impressed with the number of replys to this post and the speed at which they have come.

OK so there are rules governing the allocation of numbers but how do these apply to overseas customers?

The call termination idea has merit especially now Xnet DSL customers have had the VFX monthy charges waived as the few dollars spent on originating calls will be less than the amount saved on the monthly charge.

regards

damon

grant_k

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#76795 3-Jul-2007 20:15

dirtbag: OK so there are rules governing the allocation of numbers but how do these apply to overseas customers?

Currently the only way to do this with VFX is to sign up before you leave NZ, and then take your ATA with you to use overseas. Or you could arrange for family in NZ to sign up for VFX, purchase an ATA and then send it overseas.

In either case, somebody in NZ needs to supply a billing address. However, there is nothing to stop you paying the bills from overseas via Internet Banking.

One GZ regular is in Canada at present, and by all accounts, VFX is working brilliantly for him over there. He has a local number to talk with friends and family back home.

There are some rumours flying around that WxC is looking at introducing a non-geographic range of numbers sometime soon, although details are pretty sketchy right now.

Another alternative is to go with Skype who recently introduced SkypeIn numbers to NZ. These are available in 03, 04 or 09 calling zones regardless of where you are physically located. Skype suffers from a lot of lag in NZ though, whereas VFX has only a very small lag due to your internet connection -- typically 100ms or less.

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dirtbag

33 posts

Geek

#76803 3-Jul-2007 20:55

So if it works for overseas customers then we could get another account holder to sign us up in the toll area we want. It's a bit cheeky but if challanged Xnet could not then be held accountable.

grant_k

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#76809 3-Jul-2007 21:49

dirtbag: ...we could get another account holder to sign us up in the toll area we want. It's a bit cheeky but if challanged Xnet could not then be held accountable.

Exactly!

In fact there is a facility in the Voice Portal for you to change the physical location details so that the 111 service is kept correctly informed of your address.

You just need to maintain a billing address in the area where you signed up -- that's all

Niel

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#76810 3-Jul-2007 21:51

One should always be careful about what you say in the public domain, because The Law can also read it. Often it is better not to tell someone directly about a way to bypass The System, because once he has been told he is held accountable for that knowledge. Recommend we leave the discussion at that before we make a big stir. I have learned from experience, admittingly only after a number of experiences! So before VFX gets locked down in a way I do not want to discuss and we ruin it for everyone, I suggest we have enough info to figure this one out.

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richms

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#76821 3-Jul-2007 23:33

Surely its the address which they believe that it is installed at that matters, not the billing address. Telecom have no problems adding a Rodney phone line onto a bill thats sent to a central Auckland PO Box.

Richard rich.ms

dirtbag

33 posts

Geek

#76923 4-Jul-2007 17:22

I suspect that the rules governing this are more about TCNZ protecting their income than anything else. I was also told something about the 111 system needing the addresses but this does seem right else we would have to register an address to every pre paid mobile phone purchased.

coffeebaron

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#76928 4-Jul-2007 17:46

dirtbag: I suspect that the rules governing this are more about TCNZ protecting their income than anything else. I was also told something about the 111 system needing the addresses but this does seem right else we would have to register an address to every pre paid mobile phone purchased.

It's not just 111, its the NAD rules & the free local calling thing. To exchange free local calls, the Telco's need to have point of presence in each local area, and thus the "physical" phone equipment need to be associated with a physical address in that local calling area too.

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Niel

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#76958 4-Jul-2007 22:06

dirtbag: but this does seem right else we would have to register an address to every pre paid mobile phone purchased.

It is already a requirement for all mobile phones on the market to support a system to allow location (triangulation). Registering an address is of no use, because the phone is mobile.

Free local calling is not a right, it is a bonus. NZ is fortunate to have it, Telecom is suffering due to it and then people complain when they have to increase other service costs to compensate. I do not like Telecom, but there is a reason why it is how it is.

I suspect one of the new packages from VFX would be similar to their upcoming wireless network where you get no free locall calling but x number of minutes are included with the monthly fee. Or something like that. Even if you pay for local calls, it is still only 5c per minute or $3 per hour.

You can never have enough Volvos!