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wmoore

510 posts

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#14455 4-Jul-2007 11:54
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Hi

Bit confused here. On VFX Can I make 111 calls ? I know that if the power or your DSL line is down, then of course you can't.
But if all is working I can make 111 calls ?




"In the end, it's not the years in your life that count. It's the life in your years." -
  --  Abraham lincoln

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freitasm
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#76878 4-Jul-2007 11:57
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wmoore: I know that if the power or your DSL line is down, then of course you can't.


That's why a bought a second UPS for my home office when I moved to fully VoIP - I don't have a landling since we use TelstraClear, so power is important...






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Griven
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  #76894 4-Jul-2007 13:39
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Yes you can make 111 calls, its for this reason that you need to keep the address details in your myvfx webportal upto date as the 111 dispatcher will see this as where the call is originating from.




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Niel
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  #76897 4-Jul-2007 13:45
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... and also put your cordless phone on the UPS or have a corded plugged in as well.




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willnz
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  #76933 4-Jul-2007 18:34
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Griven: Yes you can make 111 calls, its for this reason that you need to keep the address details in your myvfx webportal upto date as the 111 dispatcher will see this as where the call is originating from.


Out of curiosity, how exactly does that work? Is there a central database somewhere mapping phone numbers to addresses, or do you guys send the 111 call centres a list each day/week/month/whatever?

Or do they call WxC to get the details?

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