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Topic # 145509 20-May-2014 10:55
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Right now my internet is unusable. Sometime between 2am and 10am this morning my IP address changed from the standard 203.xxx Vodafone DNS to 10.88.xx.xx. A reboot of the modem does nothing.

Is this a known issue or just me? I can't spare the time to call up just yet.




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  Reply # 1048650 20-May-2014 11:01
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Your IP address indicates you have a 'private' IP address.
These are ranges that you can use personally (ie your own internal network) that would never be used by the outside world.

These are known 'private' addresses:
The ranges and the amount of usable IP's are as follows: 10.0.0.0 - 10.255.255.255
Addresses: 16,777,216 172.16.0.0 - 172.31.255.255
Addresses: 1,048,576 192.168.0.0 - 192.168.255.255
Addresses: 65,536

It would seem unlikely that Vodafone would set your IP address to such an address.
Have you logged onto your modem and checked that it is connected and checked what IP address it is showing?

EDIT: I see from your posting history you are probably well aware of what a private IP address is. Apologies...





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  Reply # 1048653 20-May-2014 11:04
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Yes that's how I was able to see that the WAN IP address is beginning with 10.88.XX.XX




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  Reply # 1049918 20-May-2014 17:13
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I ported our landline to 2talk. After calling Vodafone they told me they could see the port request but also a request to terminate our fibre service. I called 2talk who said it's not their problem (despite them making a request I did not ask them to make) as I ticked the box saying they were not responsible if anything happened during the porting process, and that seeing as I now have no internet why don't I allow them to be my ISP...

Spoke to Vodafone again who were able to put things right and reconnect me again.

Frustrating, but it's all sorted.

Not impressed with 2talk and their attitude. There wouldn't have been an issue if they had just ported the landline like I requested, and not also requested fibre to be terminated. When I pointed this out to them the response was "you ticked the box denying us responsibility".




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