Vodafone Business internet

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ice2004

68 posts

Master Geek
+1 received by user: 1

#146782 29-May-2014 00:02

I cant seem to access internet at work when I connect through the modem it says its connected and I can see I have IP address but cant go to any website! used two modems so far the Vodafone Huwai modem and the Dlink GT604 modem

Whats the issue here?

_Allan

153 posts

Master Geek
+1 received by user: 1

Trusted

#1055610 29-May-2014 07:30

Is it just your machine or other computers on the network?

First thoughts are you have a DNS issue.

Try pinging Google.com

_Allan (my blog, my tweets, company tweets, company web site)
Geekzone Speedtest - Download: 16.28 mbps Upload: 5.86 Mbps

johnr

19282 posts

Uber Geek
+1 received by user: 2526
Inactive user

#1055668 29-May-2014 09:34

You posted around midnight which is the most common time to start planned work, What time did the internet stop working?

ice2004

68 posts

Master Geek
+1 received by user: 1

#1056098 29-May-2014 17:10

How do I pinging google.com?

its been more than a week that I dont have internet

johnr

19282 posts

Uber Geek
+1 received by user: 2526
Inactive user

#1056100 29-May-2014 17:13

ice2004: How do I pinging google.com?

its been more than a week that I dont have internet

Have you called Vodafone about this?

ice2004

68 posts

Master Geek
+1 received by user: 1

#1056101 29-May-2014 17:15

johnr:
ice2004: How do I pinging google.com?

its been more than a week that I dont have internet

Have you called Vodafone about this?

Not yet but I will soon whats the number to dial?

johnr

19282 posts

Uber Geek
+1 received by user: 2526
Inactive user

#1056106 29-May-2014 17:27

Call from a mobile and use the call back feature so you don't need to hold 0800 438 448

Lenovo

Shop now for Lenovo laptops and other devices (affiliate link).

ice2004

68 posts

Master Geek
+1 received by user: 1

#1056115 29-May-2014 17:39

see picture i took from modem

https://dl-web.dropbox.com/get/Camera%20Uploads/2014-05-24%2010.42.41.jpg?_subject_uid=160479775&w=AACROaVXj_j4M_H-rZSYaoYmpNxDfeOZLUtDjBtp7IRTYg

quickymart

14940 posts

Uber Geek
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ID Verified

#1056165 29-May-2014 18:51

403 error.

ice2004

68 posts

Master Geek
+1 received by user: 1

#1056242 29-May-2014 21:43

Its working now just had to turn on modem today and it works perfectly!

I spoke to Vodafone technician they advised that they had some problems before now its fixed.