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558 posts

Ultimate Geek
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Topic # 146950 3-Jun-2014 20:17
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Got a letter in the mail today from Vodafone and thought "great, another price increase" as that's what you usually end up with when you receive a letter in the mail.

However was very pleasantly surprised to read that Vodafone have applied the cheaper $85 rate to the customers who were already on the old Share UFB50 plan. Go thanks to Vodafone for passing on the cost savings to those who have already signed up.

Not convinced on the new name though - "80Gb Ultra Fast Cable 50 and Home Phone" is a bit of a mouthful compared with Share :) (Although I guess at least it does describe the plan beyond doubt)

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4199 posts

Uber Geek
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  Reply # 1058833 3-Jun-2014 20:22
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I got the same letter today.
Happy camper smile
The name of the plan is self-explanatory - I like it.




Sideface


24 posts

Geek


  Reply # 1059416 4-Jun-2014 21:25
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I got the same letter.
I was unlimited with 130mbit. About $120/month
Still unlimited but only 50mbit $85/month.
Dont know if I'm going to say thankyou yet until I'm happy theres no noticeable change with the loss of speed.

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  Reply # 1059562 5-Jun-2014 09:05

murray29: I got the same letter.
I was unlimited with 130mbit. About $120/month
Still unlimited but only 50mbit $85/month.
Dont know if I'm going to say thankyou yet until I'm happy theres no noticeable change with the loss of speed.


Hi Murray,

 That's very odd! The only way you could be in this situation is if you're currently on a 50Mbps plan & are still receiving 130Mbps due to a provisioning error - these letters are strictly about (bulk) pricing changes, and would not result in any change to the speeds you're receiving without someone taking a look at your account individually.

I could take a look at this for you if you'd like, although you're welcome to wait & see what happens. :)

Cheers,

 - Nik




Product Manager @ PB Tech

https://pbtech.co.nz/smartphones


24 posts

Geek


  Reply # 1060063 5-Jun-2014 20:47
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I was defintely getting regular speed tests 100 to 110mbit. On a 100gb/130mbit plan, then upgraded to unlimited @ 130mbit. 130down 10up
Speed testing last night confirms, peaks at about 55mbit then settles at 50. 2 mbit up.
Gaming was a bit laggy over the weekend, but I put it down to the bf4 servers.
Ill wait and see.
Thanks
Murray

121 posts

Master Geek
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  Reply # 1060077 5-Jun-2014 21:26
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murray29: I was defintely getting regular speed tests 100 to 110mbit. On a 100gb/130mbit plan, then upgraded to unlimited @ 130mbit. 130down 10up

Speed testing last night confirms, peaks at about 55mbit then settles at 50. 2 mbit up.



Perhaps there are congestion problems or some sort of other issues going on. I noticed what I thought was slow performance and speed tests on my UFB 30/10 connection are suddenly consistently getting 10/10, instead of the usually reliable 30/10.

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  Reply # 1060253 6-Jun-2014 09:43

murray29: I was defintely getting regular speed tests 100 to 110mbit. On a 100gb/130mbit plan, then upgraded to unlimited @ 130mbit. 130down 10up
Speed testing last night confirms, peaks at about 55mbit then settles at 50. 2 mbit up.
Gaming was a bit laggy over the weekend, but I put it down to the bf4 servers.
Ill wait and see.
Thanks
Murray


Hmm, sounds like the speed upgrade product may have been omitted when you upgraded to unlimited. Happy to check this out for you, just send me a private message with your account number.

Cheers,

 - Nik




Product Manager @ PB Tech

https://pbtech.co.nz/smartphones


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Ultimate Geek
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Vodafone NZ

  Reply # 1060403 6-Jun-2014 14:28
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r2b2: Not convinced on the new name though - "80Gb Ultra Fast Cable 50 and Home Phone" is a bit of a mouthful compared with Share :) (Although I guess at least it does describe the plan beyond doubt)


Funny you mention that... we were just theorycrafting yesterday about why we chose the names 'Share Naked', 'Play Naked' and 'Entertain Naked'... wink




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Ultimate Geek
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  Reply # 1060406 6-Jun-2014 14:34
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Demeter:
r2b2: Not convinced on the new name though - "80Gb Ultra Fast Cable 50 and Home Phone" is a bit of a mouthful compared with Share :) (Although I guess at least it does describe the plan beyond doubt)


Funny you mention that... we were just theorycrafting yesterday about why we chose the names 'Share Naked', 'Play Naked' and 'Entertain Naked'... wink


The answer is http://goo.gl/Y7PMIW

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