VF (ex-Telstra) Cable : What's "Residential" ?

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mainlydata

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Topic # 148745 30-Jun-2014 00:26

I'm on what used to Telsta Cable at home and that's where I work from. I want more bandwidth primarily for chugging big backups to cloud storage.

I've currently got 80Gb/Month.

When I went to look at options I notice that [a] I can't buy any more capacity other than unlimited and [b] unlimited is "residential only".

Elsewhere on Geekzone I saw "residential" described as "not reselling" - well I'm certainly not going to be doing that but most of my bandwidth gets used for work stuff which I presume is not considered "residential" either.

My problem is - how can i get more bandwidth without changing suppliers or pretending I'm residential use only ?

Hammerer

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Reply # 1076779 30-Jun-2014 01:06

Phone Vodafone and find out what your real options are. I know some other ISPs have unlimited business plans so Vodafone probably have a solution already. There must be many people working over their residential connections.

You don't tell us but are you wanting to keep residential features like the free TV recorder. If not then you could move to a business plan with a higher cap.

It's not just reselling as Vodafone says:
Unlimited Broadband - Terms
Terms and Conditions

Unlimited broadband is to be used for standard residential use only and is not to be used for commercial types of activity or purposes.
Non-residential, commercial purposes will include (but is not limited to) selling bandwidth to third parties or running an Internet Service Provider.

freitasm

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Reply # 1076803 30-Jun-2014 07:46

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I don't think "working from home" qualifies as business - I think the clause is there to make sure that if you have a downtime you can't come back later crying "I work from home! This is essential! Vodafone should fix this just about right now!"

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mainlydata

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Reply # 1076821 30-Jun-2014 08:53

Thanks for the replies so far. I should have said it's "naked cable", that is: no phone; no TV; no anything else.

r2b2

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Reply # 1076848 30-Jun-2014 09:56

freitasm: I don't think "working from home" qualifies as business - I think the clause is there to make sure that if you have a downtime you can't come back later crying "I work from home! This is essential! Vodafone should fix this just about right now!"

Agreed - from the gist I had of other discussions, it pretty much came down to if you are "reselling", through to if you are running a web server for commercial gain, for example, etc.

NikT

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Reply # 1076972 30-Jun-2014 12:22

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Hey folks,

That disclaimer is there in part because there is no fair use policy for unlimited cable, so there is potential for abuse, e.g. selling bandwidth to neighbours. As long as you're not making money by re-selling the service/operating as a fun-size ISP - This being different from splitting the bill with flatmates - you're good to go. Working from home is definitely a BAU residential purpose! :)

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https://pbtech.co.nz/smartphones

mainlydata

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Reply # 1077149 30-Jun-2014 16:24

Thanks to all of you for advice, much appreciated.

Got on the phone to sign up for 'Naked Broadband Unlimited' and then discovered I can only do so by committing for twelve months . Not impressed .

Now shopping around (any suggestions ?) as I might as well compare packages from other suppliers if they're going to start talking contracts ... only been a customer of theirs since 2002 so I can see why they might want to dick me around.

Thanks again for the advice.

r2b2

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Reply # 1077152 30-Jun-2014 16:27

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mainlydata: Thanks to all of you for advice, much appreciated.

Got on the phone to sign up for 'Naked Broadband Unlimited' and then discovered I can only do so by committing for twelve months . Not impressed .

Now shopping around (any suggestions ?) as I might as well compare packages from other suppliers if they're going to start talking contracts ... only been a customer of theirs since 2002 so I can see why they might want to dick me around.

Thanks again for the advice.

You want to leave cable and switch back to ADSL/VDSL? (Unless you can get Fibre of course) Personally there's no way I'd take that downgrade :)

freitasm

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Reply # 1077218 30-Jun-2014 18:03

mainlydata: Thanks to all of you for advice, much appreciated.

Got on the phone to sign up for 'Naked Broadband Unlimited' and then discovered I can only do so by committing for twelve months . Not impressed .

Now shopping around (any suggestions ?) as I might as well compare packages from other suppliers if they're going to start talking contracts ... only been a customer of theirs since 2002 so I can see why they might want to dick me around.

Thanks again for the advice.

They have a price for contract and not contract:

http://www.vodafone.co.nz/cms/documents/cable-naked-offer-summary.pdf clearly says

"You can choose either a: 12 month term; or Open term"

Backblaze cloud backup (personal and business) | Geekzone broadband switch | Amazon (Geekzone aff) | MightyApe (Geekzone aff) |

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garbonzai

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Reply # 1077247 30-Jun-2014 18:46

freitasm:
mainlydata: Thanks to all of you for advice, much appreciated.

Got on the phone to sign up for 'Naked Broadband Unlimited' and then discovered I can only do so by committing for twelve months . Not impressed .

Now shopping around (any suggestions ?) as I might as well compare packages from other suppliers if they're going to start talking contracts ... only been a customer of theirs since 2002 so I can see why they might want to dick me around.

Thanks again for the advice.

They have a price for contract and not contract:

http://www.vodafone.co.nz/cms/documents/cable-naked-offer-summary.pdf clearly says

"You can choose either a: 12 month term; or Open term"

I asked about upgrade to unlimited a couple of weeks ago and decided not to as was told 12 month contract applies, the CS did not mention open contract at all, but the cost of modem you may as well have a 12 month contract anyway, so will just stay on 60GB for a while I think.

Desktop AMD Ryzen 1600/RX-580/24GB Ram/29" UHD monitor, 1 laptop with Linux Mint, Galaxy S7, Moto G, raspberry PI with Kodi plus other gadgets.

freitasm

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Reply # 1077251 30-Jun-2014 18:50

You only a new modem if aren't on cable 50Mbps already or not on cable at all.

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garbonzai

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Master Geek
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Reply # 1077253 30-Jun-2014 18:53

freitasm: You only a new modem if aren't on cable 50Mbps already or not on cable at all.

Yep, I'm on 15 down and 2 up cable, so would need a new modem for 50/2.

Desktop AMD Ryzen 1600/RX-580/24GB Ram/29" UHD monitor, 1 laptop with Linux Mint, Galaxy S7, Moto G, raspberry PI with Kodi plus other gadgets.

phantomdb

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Reply # 1077958 1-Jul-2014 15:00

you even get a NetComm N300 NF5 WiFi /VoIP / Gigabit router when you upgrade, just had mine done today. and ive been a customer since 128k in christchurch and im in for the 12month as well contract also. i dont get the Early Disconnect fee really as the equipment is vodafone's, its like the city council asking you to stay living at your house when they change light bulbs in the street. any who ill still be here for a year, so no biggie.