We will be carrying out work to upgrade our network in Christchurch.

Whilst we carry out this work, we need to implement a minor outage affecting all cable modem services. If you have digital television, your Electronic Programme Guide will also be affected during this time.

The outage period is planned from 2am to 6am on Tuesday 31st of July 2007. The individual impact on your service during this period will be for up to 15 minutes. 

This outage is a reschedule of that previously planned for last week. 

You may need to turn your cable modem off and on again at the wall to reset it.

We apologise for this disruption to service and any inconvenience this may cause you.

If you have any questions regarding this notice, or your service has not fully returned by 6am please contact our customer care team on 0508 888 800 and ask for faults.

Murray Judd
Product Manager - Consumer Internet