Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


gchiu

1211 posts

Uber Geek

Trusted
DR

#14952 27-Jul-2007 15:46
Send private message

Looks like WXC is getting more aggressive with their marketing.  I got a cold call on my VFX line advising that as a TC customer I could get some great discount on toll calls !  As the caller hadn't heard of VFX I didn't bother to try and explain it to him except to say that I was already a WXC customer ...



View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
grant_k
3539 posts

Uber Geek

Trusted

  #80004 27-Jul-2007 15:55
Send private message

Did you receive the call on a number you have ported from another Telco, or is it a number originally supplied by WxC?




gchiu

1211 posts

Uber Geek

Trusted
DR

  #80008 27-Jul-2007 16:19
Send private message

Number supplied by TC and ported by WXC.


grant_k
3539 posts

Uber Geek

Trusted

  #80011 27-Jul-2007 16:31
Send private message

Yeah, so it is TC phoning around their database of customers trying to sell extra services rather than WxC having provided your number to TC.

As far as TC's Telemarketing would be aware, you are still a TC customer using a TC-supplied number.



gchiu

1211 posts

Uber Geek

Trusted
DR

  #80016 27-Jul-2007 16:42
Send private message

Nope .. the caller identified themselves as from WXC, and saying that as a TC customer I could get some great toll savings.


grant_k
3539 posts

Uber Geek

Trusted

  #80018 27-Jul-2007 16:45
Send private message

Oh OK, now I get it.  I thought you meant that TC were the ones who phoned you.

Last night I got a similar call from Slingshot (to add to many received over the last few months).

I think all the Telcos are getting more aggressive, especially on Toll Calls which is one of the few areas where there is any money to be made at present.  Certainly, it's much more lucrative than reselling Telecom's Broadband services by all accounts.

coffeebaron
6231 posts

Uber Geek

Trusted
Lifetime subscriber

  #80104 28-Jul-2007 12:14
Send private message

Maybe you should have signed up for the offer. Would have created an interesting scenario; WxC being your toll provider for your VFX line. Capped calls on your VFX line?





Rural IT and Broadband support.

 

Broadband troubleshooting and master filter installs.
Starlink installer - one month free: https://www.starlink.com/?referral=RC-32845-88860-71 
Wi-Fi and networking
Cel-Fi supply and installer - boost your mobile phone coverage legally

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com


gchiu

1211 posts

Uber Geek

Trusted
DR

  #80111 28-Jul-2007 13:12
Send private message

hehe .. never thought of that!

 
 
 

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.
richms
28168 posts

Uber Geek

Trusted
Lifetime subscriber

  #80121 28-Jul-2007 14:51
Send private message

Would have failed when they asked for your telecom account number to get the direct dial put onto ;)

I don't buy anything off coldcallers out of principal, its supporting spammers.




Richard rich.ms

sbiddle
30853 posts

Uber Geek

Retired Mod
Trusted
Biddle Corp
Lifetime subscriber

  #80122 28-Jul-2007 14:56
Send private message

richms: Would have failed when they asked for your telecom account number to get the direct dial put onto ;)

I don't buy anything off coldcallers out of principal, its supporting spammers.


I got a phonecall from M2 the other day trying to offer their business services. The guy had quite an attittude when I told him he would not be able to save us money and we were perfectly happy with our present providers. CSR who have attitude problems aren't good for business when you're a new company cold calling for business in NZ.


munchkin
939 posts

Ultimate Geek

Trusted

  #80666 1-Aug-2007 00:08
Send private message

I've had a few callers from several telcos all promising to save us money by lowering our toll rates, I politely tell them what I pay with WxC VFX and they fall silent after checking it out on their computers. Just last week a Telecom rep. came to the door asking if we would like to switch back to Telecom, but upon explaining to me that we didn't have a physical phoneline connected and that WxC are the provider of the 'phoneline' that we have - not just the tolls provider - he seemed to be quite upset, insisting that I was wrong. TCL reps on the other hand know about VFX, they don't try to sell you something that will cost *more*.

Niel
3267 posts

Uber Geek

Trusted

  #81501 7-Aug-2007 20:24
Send private message

Tonight I also had a call from WxC promoting their toll services.  I did not hear what company the lady was from and she struggled understanding my Afrikaans accent, so I just kept on saying there is no way she can beat the price I'm paying for toll calls.  Eventually we understood each other and "parted our ways".

If anyone from WxC is reading this, is there a way you can prevent your toll calls department from calling your VFX customers?  It is wasting your time and our time.  (I'm not upset, just making a suggestion/request.)




You can never have enough Volvos!


rscole86
4973 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  #81503 7-Aug-2007 20:53
Send private message

Funny you should say that Neil,

The GF's mum got a call aswell, and the person on the other end found it near impossible to understand her Hungarian accent.

However after a few minutes, they realised that they were gettign nowhere and gave up :D
We have already been called twice by WxC, why do they need to keep on calling us?

Griven
174 posts

Master Geek

Trusted

  #81701 9-Aug-2007 10:34
Send private message

Hello Guys,

Unfortunately the cold calling is not done inhouse. Ive made the powers that be aware of this issue and hopefully we can get it resolved so that people on ported numbers dont have thier time wasted by cold calls on our behalf.






Nicholas Cuc

Network Support
WorldxChange Communications
www.xnet.co.nz



sbiddle
30853 posts

Uber Geek

Retired Mod
Trusted
Biddle Corp
Lifetime subscriber

  #81705 9-Aug-2007 10:57
Send private message

I don't get any tele spammarketers ringing me at home on my italk number. I almost feel left out! :-)


richms
28168 posts

Uber Geek

Trusted
Lifetime subscriber

  #81711 9-Aug-2007 12:16
Send private message

slingshot are the worst at telespamming, they seem to have made about 5 calls to mums place with dead air when answered before they finally managed to get a person connected when she answered. 90222 is the caller id that appears for them. First time I have seen her deal appropriately with a telespammer Wink




Richard rich.ms

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.