Apologies if this subject is already covered on an existing thread in this forum.
In June we signed up for the Vodafone RBI service, which was installed on the 19 June this year.
We are located about 4 km's away from the vodafone Cell Tower at Aylesbury corner. The signal we receive is very good and the speed of the internet is great, much better than the old ads1 service we were getting.
However, I have recently being told by Vodafone technical help desk that
"Not all providers have the same Local Calling area. Your address: xxx Sandy Knolls Road is located in our Christchurch local calling area and not the Darfield Local Calling area. Therefore we are unable to port the number: (03) xxxxxxx due to the fact Orcon would have it in the Darfield calling area.
Vodafone it seems have there own calling areas which are different from existing wired service providers calling areas. Fair enough.
Since our existing wired phone service went to the Darfied exhcange (yes a toll call to CHCH) - we were considered -then - to be in the Darfield calling area.
The puzzling thing is that we have a friend - also in the same (vodafone) calling area with the same RBI service, connecting back to the same tower - who's number was ported across from the Darfield exchange?
On enquiring this with Vodafone they suggested its because we are on the border(?) However, from what I can make of the vodafone calling area, I fail to see the difference. We both appear to be in the Christchurch Vodafone calling area boundry.
Furthermore - since the RBI service promises "Unlimited calls to NZ landlines anytime". Is the calling area that important?
Hoping someone can add further to this - its very hard to believe the explanation from the help-desk.