Performance Issues (130mbps Cable)

Forums › One New Zealand (including Vodafone, WxC, Farmside) › Performance Issues (130mbps Cable)

johnojr

14 posts

Geek

#150412 21-Jul-2014 21:53

Is anyone else having speed issues between say 6pm and 10pm on Cable 130mbps unlimited? every speed test i seem to do during these times brings back download speeds up to only a max of 20mbps, my last result just now from Vodafone Christchurch test:
Last Result:
Download Speed: 11322 kbps (1415.3 KB/sec transfer rate)
Upload Speed: 9360 kbps (1170 KB/sec transfer rate)
7/21/2014 9:30:03 PM

previous result at 8:34pm was 19781kbps, before that 20/07/2014 6928kbps and 16/07/2015 8797kbps, now is this cosidered normal peak time performance which seems a joke given the the max rating but however..or is there something really wrong? Come 10-11pm and speeds will rocket back up to the normal 120-130 mbps. Also has anyone had issues with the supplied Netcomm dropping the gigabit link to the Cisco? i have mine disconnected now but if i try to connect, the link will only be yellow and not green and performance is abysmal, if i need wireless i have to plug in my older 100mbps only TP-Link.

freitasm

BDFL - Memuneh
79319 posts

Uber Geek

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#1093433 22-Jul-2014 08:28

Are you testing this over WiFi or ethernet?

And I think the answer to your question is "unlimited"...

Coil

6614 posts

Uber Geek
Inactive user

#1093504 22-Jul-2014 09:43

freitasm: Are you testing this over WiFi or ethernet?

And I think the answer to your question is "unlimited"...

After doing that make sure you log a fault for slow throughput.

AnAgileBeast

27 posts

Geek

#1093532 22-Jul-2014 10:12

Exactly the same performance issues at the same times and also dropping the gigabit link to my netgear router, have tried wired and wireless but the speeds are abysmal. My Xbox one is literally two feet away from my router and was not even achieving a tenth of the line speed.

freitasm

BDFL - Memuneh
79319 posts

Uber Geek

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#1093547 22-Jul-2014 11:00

Wireless speed is completely out of control of the ISP, and depends on how much interference there is in your environment, hence my question.

Total speed though outside your LAN is another story though... But can only talk about if testing over ethernet really.

sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#1093555 22-Jul-2014 11:17

AnAgileBeast: Exactly the same performance issues at the same times and also dropping the gigabit link to my netgear router, have tried wired and wireless but the speeds are abysmal. My Xbox one is literally two feet away from my router and was not even achieving a tenth of the line speed.

A Gigabit port flapping/dropping on your router would point to an issue on your network or router.

dylanp

840 posts

Ultimate Geek

Trusted

#1093584 22-Jul-2014 12:10

johnojr: Is anyone else having speed issues between say 6pm and 10pm on Cable 130mbps unlimited? ...

Hi johnojr

Sorry to hear you've been having trouble with the connection. I certainly haven't heard of any known capacity issues, would be good to find out more about this and maybe get a fault ticket lodged so the team can look into it further.

Regarding testing on wi-fi/ethernet - I've had situations before where there's been interference caused by strange devices like wireless security cameras and baby monitors that were operating on 2.4GHz and getting in the way of the wi-fi signal. In your situation it could be that at 6pm your neighbours put their kid to bed and turn on a baby monitor and 10pm is when they go to bed themselves and turn off the baby monitor! There can be a few unknown variables like that so where possible it's good to keep it simple with a wired connection.

Cheers

Dylan

johnojr

14 posts

Geek

#1093687 22-Jul-2014 13:21

Sorry i should of added in the main topic this is tested directly over Ethernet, also as for the gigabit link everything is fine when direct from Pc to Cisco all lights green, add the netcomm into the mix and it will take upwards of 5 minutes to establish a connection and even then it will only link at 100 and speeds abysmal no matter what time of day, and yes i have done all the usual resets etc.

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

NikT

1710 posts

Uber Geek

Trusted

#1093754 22-Jul-2014 15:32

Definitely worth having a word with the faults team on 0508 888 800 to see if anything is up with your node.

Product Manager @ PB Tech

Smartphones @ PB Tech | Headphones @ PB Tech