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Forums › Vodafone New Zealand › i9506 4.4.2 severe software issues.


427 posts

Ultimate Geek
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Topic # 150842 5-Aug-2014 09:52
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Hi everyone, 

Are there any other geekzone members with an i9506 running 4.4.2? 

My phone has lost cellular connectivity a couple times and rebooted 3 times in two days after being stable as a rock on 4.3. 

Just wondering if there are any applications I can either install or remove to increase stability.

I've performed a full factory reset and restored my data right after the upgrade, so I guess I could do that again, but would rather not! 

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19282 posts

Uber Geek
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  Reply # 1102390 5-Aug-2014 10:00
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Have you performed a hard reset?



427 posts

Ultimate Geek
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  Reply # 1102425 5-Aug-2014 10:43
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Hi Johnr, is that a factory reset? I got the update and the day after did a factory reset.

 
 
 
 




427 posts

Ultimate Geek
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  Reply # 1102827 5-Aug-2014 19:53
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Sorry for the double post, couldn't edit oddly enough. 

I performed another hard reset (via the recovery console) and it's been fine so far. #touch wood#

264 posts

Ultimate Geek
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  Reply # 1103934 7-Aug-2014 11:42
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I take it you did an OTA (over the air) update?

I personally have never really had a good experience with OTA updates and always (void my warranty, but impossible to tell) download the full ROM and flash via ODIN. Always seems to work better for me.

http://www.sammobile.com/firmwares/3/?download=33172




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427 posts

Ultimate Geek
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  Reply # 1103953 7-Aug-2014 11:52
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Hi DrDee, 

 

Yeah I performed the update OTA. The power+volume+home sys reset has seemingly managed to work, it's only frozen once! *touch wood*.
I'm still within the 12 month warranty so would rather not kill it as I was having GPS issues I'm hoping will be resolved with 4.4.2 or else I'll have to send it away.

 

 

 

 

264 posts

Ultimate Geek
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  Reply # 1104045 7-Aug-2014 13:38
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I am going to ODIN flash the full image tonight, will update on any related issues I have.




"you may not know anything about the issue, but I bet you reckon something"

 

- Mitchell and Webb

 

 

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427 posts

Ultimate Geek
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  Reply # 1104569 8-Aug-2014 07:56
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How did you get on DrDee? I've had 3 crashes in 3 days..
6/8 4.03am reboot while viewing Facebook
7/8 7.21pm reboot when I unlocked my phone
8/8 6.55am hard crash (total black screen no response) when I sent a text message.

Pretty frustrated right now, I've spent heaps of time doing 2 factory resets after an update has rendered a perfectly functional 4.3 device to a heap of unreliable crap..

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  Reply # 1104603 8-Aug-2014 09:10
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Slightly Offtopic: I still see no reason why factory resets are promoted as the magic elixer to fix all issues.

It's like formatting your hard disk and re-installing Windows all the time, because of a bug in the Windows Kernel.

You don't fix the bug in the Windows Kernel by removing all your .exe and .doc files....



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Ultimate Geek
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  Reply # 1104830 8-Aug-2014 12:43
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Well, it did help with the cellular connectivity freezing. But it hasn't assisted in my hardware failures. So I guess it does point towards a kernel problem. But would anyone in Vodafone know whether faulty kernels are covered under the warranty? I really don't feel like sending it away and having it come back the dreaded "No fault found".

Edit:
Went to chat to someone at work, and come back to my phone off and completely unresponsive. Seriously Vodafone didn't you perform testing on this OS before you released it? Or do I have defective hardware?

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Ultimate Geek
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  Reply # 1104922 8-Aug-2014 15:03
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All good, almost 24 hours and stable. Seems very fast and responsive, even for touchwiz. No crashes, no FC.

My first flash in ODIN wouldn't boot as you have to select the 'update bootloader' option. Other than that it was just a simple flash in ODIN.

If you want I can chuck the image up on mega and link it, will be much quicker than downloading via sammobile.

Edit: have to say, annoyed with how kitkat deals with ext sdcard, but not an samsung issue so not really relevant I suppose....




"you may not know anything about the issue, but I bet you reckon something"

 

- Mitchell and Webb

 

 

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  Reply # 1104924 8-Aug-2014 15:05
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Did doing this via ODIN trip the Knox warranty?

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Ultimate Geek
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  Reply # 1104928 8-Aug-2014 15:07
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Stock firmware will not trip knox.
Only when you flash something which is not digitally signed by samsung, it will trip KNOX (e.g: root, custom recovery, custom ROM).

edit: Actually you can root now without tripping Knox as long as you dont follow up with a custom recovery, root then allows you to debloat and remove all the knox garbage (except in the bootloader)., but that is a story for a different thread.




"you may not know anything about the issue, but I bet you reckon something"

 

- Mitchell and Webb

 

 

Get $20 credit when you sign up to Bigpipe by using this link!

264 posts

Ultimate Geek
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  Reply # 1104941 8-Aug-2014 15:14
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muppet: Slightly Offtopic: I still see no reason why factory resets are promoted as the magic elixer to fix all issues.


Factory reset is a tool to rule out issues created by third party apps or memory corruption. There is no way to conclusively say it is a fault with the kernel/system/hardware without firstly having a perfectly clean install. And yes, it is almost like an elixir as it fixes probably 90% of issues IMHO.




"you may not know anything about the issue, but I bet you reckon something"

 

- Mitchell and Webb

 

 

Get $20 credit when you sign up to Bigpipe by using this link!



427 posts

Ultimate Geek
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  Reply # 1107495 13-Aug-2014 10:49
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Sent it away today, if it comes back with no fault found I may scream.

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Ultimate Geek
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  Reply # 1108370 14-Aug-2014 13:21
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tehgerbil: Sent it away today, if it comes back with no fault found I may scream.


Unless it will not fault in front of them on the test bench I expect they will just do an image reflash via ODIN and send it back.




"you may not know anything about the issue, but I bet you reckon something"

 

- Mitchell and Webb

 

 

Get $20 credit when you sign up to Bigpipe by using this link!

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