On Account plan question

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James Bond

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Topic # 150960 9-Aug-2014 09:15

I'm currently on the Smart1 for iPhone plan (The 3GB one) - I've been on this for a long time (since iPhone 3GS maybe)

I'm looking at changing plans since I need more minutes. I was wondering if I'm able to switch to the $39 p/m Open term plan? Last time I signed up for a contract was in August or Sept 2010 (24 months)

Also, would I lose the $10 On Account discount (With Home+UFB+VFTV) by switching?

Thanks.

corksta

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Reply # 1105405 9-Aug-2014 13:49

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If you're out of contract (which in your case you are) you can switch to whatever plan tickles your fancy without paying any fees.

The $10 discount will still apply.

konfusd

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Reply # 1105407 9-Aug-2014 13:53

@corksta is right, there will be no charge to change and the $10 discount will still apply - the only ways to become ineligible are to move to Prepay, disconnect, or port out.

The only issue you might have is that there's much less data on the new plan, but I'm sure you've already looked into that!

zaptor

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Reply # 1105643 9-Aug-2014 21:43

James Bond: I'm currently on the Smart1 for iPhone plan (The 3GB one) - I've been on this for a long time (since iPhone 3GS maybe)

I'm looking at changing plans since I need more minutes. I was wondering if I'm able to switch to the $39 p/m Open term plan? Last time I signed up for a contract was in August or Sept 2010 (24 months)

Also, would I lose the $10 On Account discount (With Home+UFB+VFTV) by switching?

Thanks.

I also was on the same plan, for quite a while. Still on VF triple package. However, due to VF terminating the deal, it made me re-evaluate my options.

I didn't need the 3GB, and didn't use that much voice on a regular basis, but it was nice to have the extra minutes just in case I needed them.

I'd recommend you have a look at prepaid options elsewhere first, before deciding on the VF $39 open plan (even taking into account the $10 discount).

James Bond

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Reply # 1160742 23-Oct-2014 14:59

Hi again,

I have gone ahead and signed up for the $39 On Account plan and I've just been notified that if I sign up to this before 24 June 2015 I will need to pay an early re-sign fee of $469.57. Wasn't expecting that.

The only thing that I can come up with is the the plan has been auto renewing itself from 2012 for 12 months each year? (Since I last signed up in 2010 when the iPhone 4 was released)

Thanks for the replies.

graemeh

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Reply # 1160769 23-Oct-2014 15:28

That doesn't sound right. I think you should ask Vodafone to explain.

johnr

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Reply # 1160788 23-Oct-2014 16:02

James Bond: Hi again,

I have gone ahead and signed up for the $39 On Account plan and I've just been notified that if I sign up to this before 24 June 2015 I will need to pay an early re-sign fee of $469.57. Wasn't expecting that.

The only thing that I can come up with is the the plan has been auto renewing itself from 2012 for 12 months each year? (Since I last signed up in 2010 when the iPhone 4 was released)

Thanks for the replies.

The plan is a number of years old you can't be under a term contract and contract terms don't renew unless you agree / sign to something, Can you DM me the mobile number please

khull

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Reply # 1160798 23-Oct-2014 16:20

Interesting move by Vodafone - at $49 is still cheaper with minutes when compared to Spark/2degrees - however only at 3G speeds. Personally I might end up moving the number/sim to the iPad.

James Bond

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Reply # 1161716 24-Oct-2014 20:14

johnr:
James Bond: Hi again,

I have gone ahead and signed up for the $39 On Account plan and I've just been notified that if I sign up to this before 24 June 2015 I will need to pay an early re-sign fee of $469.57. Wasn't expecting that.

The only thing that I can come up with is the the plan has been auto renewing itself from 2012 for 12 months each year? (Since I last signed up in 2010 when the iPhone 4 was released)

Thanks for the replies.

The plan is a number of years old you can't be under a term contract and contract terms don't renew unless you agree / sign to something, Can you DM me the mobile number please

Thanks for your DMs johnr - This afternoon I contacted the VF Online Shop team (who sent me the notification email) and I explained the situation. All sorted - the new plan is now active :)