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Forums › Vodafone New Zealand › VF Late Payment Fee Increases


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Topic # 151369 22-Aug-2014 22:33
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In case anyone missed this:

 

"Vodafone New Zealand is hiking its charge for late payment by 72 per cent.

 

The rise comes amid reports its sister company in Australia is likely to face legal action over similar fees there.

 

Vodafone New Zealand would increase its charge for invoices that were paid late from $10 to $17.25 on Monday week, spokeswoman Emma Carter said."

Full story here





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  Reply # 1113836 22-Aug-2014 22:46
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Yah I have to say, I disagree with this. I understand people should pay their bill on time, but this second increase really rips my nightie. It feels wrong. 

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  Reply # 1113855 22-Aug-2014 23:24
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Got to say that it is pretty high. How many warnings before they charge it, or is it an instant fee as soon as it is late?

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  Reply # 1113874 23-Aug-2014 04:28
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This is the sort of thing that several banks in NZ are currently being sued for after similar successful class actions in Oz. You would think VF should know better.

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  Reply # 1113880 23-Aug-2014 07:29
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eracode: This is the sort of thing that several banks in NZ are currently being sued for after similar successful class actions in Oz. You would think VF should know better.


Correct me if I am wrong but a lot of telecommunication companies are facing a class action for such kind of fee in Oz right now. 




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  Reply # 1113920 23-Aug-2014 09:27
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mattwnz: Got to say that it is pretty high. How many warnings before they charge it, or is it an instant fee as soon as it is late?


None I believe - one day over and you get whacked, even though their actual costs at that point would appear to be nil.





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