Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


11 posts

Geek
+1 received by user: 1


Topic # 151721 3-Sep-2014 06:29
Send private message

I recently re-signed to Vodafone for another 2 years on Red Business 3GB plan. I signed up 3/4 way through the billing month and immediately noticed that my data meter on the My Vodafone app was travelling backwards (starting at '0MB Left' available and increasing as I used data).

I contacted Vodafone who said that it was most likely a glitch caused by the new plan starting half way through the month and it would correct itself on next billing cycle.

We have now ticked over to the new cycle, and it's still moving backwards! Logging in to the Vodafone website account shows the same so it's not just a mobile app issue. 

I've attached two screenshots from the My Vodafone app. As you can see at 04:12 I had '496MB Left', 11 minutes later (04:22) after watching a couple of videos, I had '517MB Left'.



The observant may note I've used 500MB of my 3000MB plan after only 2 days, I just discovered BaconReader for Reddit. Don't judge! tongue-out But seriously, has anybody else seen this?

Filter this topic showing only the reply marked as answer Create new topic
455 posts

Ultimate Geek
+1 received by user: 69


  Reply # 1120951 3-Sep-2014 07:49
Send private message

No but if that's now a Vodafone thing giving you more data as you use it(joke) sign me up for that ;)





You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

HTTP 404 Sarcasm not found.

54 posts

Master Geek
+1 received by user: 8


  Reply # 1120955 3-Sep-2014 07:54
2 people support this post
Send private message

Sounds like you've signed on to Red Business during the Double Data promo? If so there is a known issue with how remaining data shows in My Vodafone (I can't remember the exact details but I know it's along these lines). This should be fixed in the next month or so.



11 posts

Geek
+1 received by user: 1


  Reply # 1121074 3-Sep-2014 12:12
Send private message

It's no biggie to subtract what I see in the app off my data quota of 3000MB to see what's remaining, but I shouldn't have to. Hopefully a Vodafone staffer can offer some insight.

876 posts

Ultimate Geek
+1 received by user: 572

Trusted

  Reply # 1121078 3-Sep-2014 12:21
Send private message

Try going into settings - Applications-and clearing the app data. that *should* fix it.





11 posts

Geek
+1 received by user: 1


  Reply # 1121097 3-Sep-2014 12:58
Send private message

cqrt: 
We have now ticked over to the new cycle, and it's still moving backwards! Logging in to the Vodafone website account shows the same so it's not just a mobile app issue. 

5198 posts

Uber Geek
+1 received by user: 2219

Trusted
Lifetime subscriber

  Reply # 1121125 3-Sep-2014 13:33
Send private message

Maybe because it's double data it counts all the way up then back down :) :)




Chorus has spent $1.4 billion on making their xDSL broadband network faster. If your still stuck on ADSL or VDSL, why not spend from $150 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com




11 posts

Geek
+1 received by user: 1


  Reply # 1121134 3-Sep-2014 13:46
One person supports this post
Send private message

As several posters have suggested, Andrew from Vodafone has confirmed I'm on the Double Data promo and that I'm affected by the meter 'bug'.

Lol, wasn't even aware of the promo. 6GB. bonus! laughing

Filter this topic showing only the reply marked as answer Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07


All or Nothing: New Zealand All Blacks arrives on Amazon Prime Video
Posted 2-Jun-2018 16:21


Innovation Grant, High Tech Awards and new USA office for Kiwi tech company SwipedOn
Posted 1-Jun-2018 20:54


Commerce Commission warns Apple for misleading consumers about their rights
Posted 30-May-2018 13:15


IBM leads Call for Code to use cloud, data, AI, blockchain for natural disaster relief
Posted 25-May-2018 14:12


New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17


Stuff takes 100% ownership of Stuff Fibre
Posted 24-May-2018 19:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.